Our trip was last minute, with high priority to stay in same hotel as friends, close to the places we needed to visit. Otherwise, we would have looked for another hotel after the first night.
We should have known we wouldn't have a good experience when we first entered. Nobody was at the registration desk and there was water dripping from the ceiling onto the registration desk. The employee who came out to greet us was surprised by the water and rushed off to check the rooms above and make some phone calls. We had to stand around a while before we could check in.
There was an odd smell in the hall but the room smelled ok. The room was adequate, however we were surprised that, for an extended stay hotel, there were no glasses, plates, utensils, etc. NONE! Apparently you have to pay extra for those.
Bathroom light was extremely dim, almost couldn't see.
Toiletries were nearly nonexistent: 2 small bars of soap and one TINY container of mediocre shampoo. No hand lotion or conditioner.
Hair dryer was missing. The guy at the front desk didn't have a spare hair dryer. I had to wait quite a while until he finally found one.
Thank goodness for a nearby Target where we were able to pick up some supplies.
Breakfast was not good. It was a cart in the entry with some instant oatmeal, instant grits, a few small packaged muffins, a couple of breakfast bars, and coffee. We went to McDonalds.
The staff were polite. Don't think the state of the property was their fault.