Bed was uncomfortable, and the tv… very hard to find football games on Sunday. A guide would be appreciated. I checked out of the hotel room, left my phone charger. Went back 45 minutes and they had housekeeping look, didn’t let me check for myself. They said it wasn’t there, I knew it was up there. So I stated to them, “well your personnel must have taken it, since I can’t look for myself”. They didn’t rebut my statement and I left. Wasn’t my best customer service engagement.