This hotel was nice for a business traveler or someone with more means. Not for an average family. The area was more downtown, busy traffic. The mall nearby was more high end. For a family traveling on a budget not accommodating.
I was very disappointed no one told me at check in that the breakfast was not complimentary. It doesn’t start until 7, which was late for our schedule. We waited for breakfast to start only to find out it was $24 per person. And was identical, comparable food to other hotel competitors free breakfast. Was a bit too pretentious for my taste to “pretend” to be fancy with “plain Jane” food and a waiter dressed up that I then had to tip to bring me OJ. We didn’t have time at that point to change plans.
Wi-Fi is NOT free either, ran on my hotspot instead of paying 9.95 for wifi. Could have done without the “nickel and diming” to try and be a fancy hotel.
I did not like that there wasn’t an extra sink area to get ready. That’s important with a family especially as a mom of teenage boys who need their own space. I wound up drying my hair and straightening by the couch while kids used the bathroom. Wasn’t even an outlet near the mirror to help this situation.
As an average mom, I would never stay again.
Lynn
ทริปกับครอบครัว 2 คืน
10/10
Darryl
ทริป 1 คืน
10/10
Joseph
ทริป 1 คืน
10/10
ancencio
ทริป 1 คืน
10/10
Randy
ทริป 1 คืน
10/10
In Indy for business. Great location, clean and very quiet.
Staff were amazing!
Jon
ทริปกับเพื่อน 1 คืน
10/10
Cameron
ทริป 1 คืน
8/10
Brock
ทริป 2 คืน
8/10
Rooms were clean and staff was very friendly. The restaurant in the hotel is very slow with serving. Maybe 3 tables with 3-5 people at each table. We waited about 45 minutes just to get our bill each time we ate there. Also, no buffet option when it states a buffet.
Sarah
ทริปกับครอบครัว 2 คืน
6/10
Have stayed at this hotel many times before Covid and after. It’s gone downhill in terms of service! Staff overall very nice and friendly but room service has been completely eliminated since Covid which makes no sense. If we stay at a Marriott we expect room service Ordering food from our room and then having to go downstairs to pick it up ourselves is ridiculous and unacceptable.
No extra service than a motel very disappointed.
Evanthia
ทริป 3 คืน
10/10
Austin
ทริป 1 คืน
10/10
Timothy
ทริป 1 คืน
10/10
Beautiful, quiet, clean, confortable
Maria
ทริปโรแมนติก 2 คืน
6/10
It was ok. I expected the room to be cleaner for the price. The bathroom floor could have been much cleaner. The bed was comfortable and it was pretty quiet even by the highway.