Located near Collins Street, Hotel Grand Chancellor Melbourne offers a warm welcome with two on-site restaurants serving local cuisine. Relax in the pool, unwind at the gym or explore nearby Melbourne Central and Queen Victoria Market. With helpful multilingual staff and babysitting available, this upscale family-friendly hotel provides convenience for all ages.
When you stay at Hotel Grand Chancellor Melbourne, you'll be in a great location, within a short 10-minute walk of Melbourne Central and Collins Street. Guests can visit the fitness centre for a workout or grab a bite to eat at Footlights, which serves breakfast and is one of 2 restaurants. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers love the pool and helpful staff. Public transportation is only a short walk: Parliament Station is 7 minutes and Melbourne Central Station is 9 minutes.
More about this property
VISIBILITY
At a glance
Hotel size
160 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Secured uncovered on-site valet parking (AUD 40 per day; includes in/out privileges)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
24-hour room service
Snack bar/deli
Travelling with children
Babysitting (surcharge)
Children's menu
What to do
Use of nearby fitness centre
Bike rentals nearby
Ecotours nearby
Golf lessons nearby
Sailing nearby
Surfing/body boarding nearby
Scooter/moped hire nearby
Working away
Business centre
6 meeting rooms
Computer station
Conference centre (5382 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness centre
Banquet hall
Accessibility
Lift
ROOM
Room amenities
Be entertained
LCD television
Premium satellite channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
More
Daily housekeeping
STAR_OUTLINE
Special features
Dining
Footlights – This restaurant only serves breakfast.
Encore Cafe and Bar – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
MONETIZATION_ON
Here's the breakdown, no surprises
Refundable deposits
Deposit: AUD 100 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 34 for adults and AUD 17 for children
Credit card charges are subject to an extra charge of 1.2 per cent
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for AUD 55 per day
Parking
Uncovered valet parking costs AUD 40 per day with in/out privileges
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Also known as
Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne
HELP_OUTLINE
Frequently asked questions
Does Hotel Grand Chancellor Melbourne offer free cancellation for a full refund?
Yes, Hotel Grand Chancellor Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Grand Chancellor Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Grand Chancellor Melbourne?
Yes. Valet parking costs AUD 40 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Grand Chancellor Melbourne?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Hotel Grand Chancellor Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.
What is there to do at Hotel Grand Chancellor Melbourne and nearby?
Have fun with activities such as cycling, sailing and body boarding, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Hotel Grand Chancellor Melbourne also has a fitness centre.
Are there restaurants at or near Hotel Grand Chancellor Melbourne?
Yes, there are 2 on-site restaurants, featuring local cuisine.
What's the area around Hotel Grand Chancellor Melbourne like?
Hotel Grand Chancellor Melbourne is in Melbourne Central Business District, a short 7-minute walk from Parliament Station and 6 minutes' walk from Melbourne Central. Travellers say that the area is walkable and good for shopping.
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Hotel Grand Chancellor Melbourne Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Shower
Elevator
Restaurant
Value
Breakfast
Parking
What guests liked
Breakfast was consistently praised for its quality, variety, and freshness, with many guests enjoying the hot and tasty options. (26 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
10 Aug 2025
Great value hotel in a wonderful location.
Older hotel but in a great location. Close to all the major theatres with nice restaurants and good shopping nearby.
Colin
Colin, 1-night trip
10/10 Exceptional
1 Aug 2025
Great Stay!
The staff were amazing and super friendly, the rooms were clean, and the shower was amazing. Will definitely stay here every time im back in Melbourne!
Verified traveller
3-night trip
10/10 Exceptional
24 Aug 2025
We found the staff to be friendly and accommodating. Our room was very comfortable and breakfast was delicious. The hotel is in a great location, close to restaurants and the MCG. Value for money. We will definitely be back.
Catherine
Catherine, 1-night trip
10/10 Exceptional
12 Jul 2025
Great location
Perfect location comfy bed
Great room size
Staff very helpful
camille
camille, 1-night trip
8/10 Very good
14 Aug 2025
Great rooms, easy location central to everything in the city. Very welcoming and helpful staff but reception area and foyer needs a dramatic lift. Large rooms are a real bonus.
Noel L
Noel L, 1-night trip
10/10 Exceptional
13 Jun 2025
Great staff, friendly service, clean & a very enjoyable stay.
Carol
Carol, 1-night trip
10/10 Exceptional
16 Aug 2025
Thumbs up
Good hotel, good location. Comfortable and clean. Thankyou
Verified traveller
1-night trip
10/10 Exceptional
18 Jul 2025
Melbourne CBD
Close to CBD with excellent restaurants nearby. Perfect place to stay
Roger
Roger, 3-night trip
10/10 Exceptional
11 Jun 2025
Great location!
Jodie
Jodie, 3-night trip
10/10 Exceptional
30 Jul 2025
Neat, Tidy, Affordable
Food was a bit pricey for buffet, we are used to Adelaide prices. Room was neat and tidy, perfect for a guys footy trip, A+++ Great value too
Daniel
Daniel, 3-night trip
10/10 Exceptional
20 Jun 2025
Great place to stay near to everything.
Safe,clean and quiet
Florentino
Florentino, 1-night trip
10/10 Exceptional
12 May 2025
Great property would definitely stay again.
Amy
Amy, 2-night trip
10/10 Exceptional
15 Jun 2025
We had a very nice experience, reception girl was very nice and friendly, the room was comfortable and we decided to have the buffet breakfast which was very nice and convenient too.
Sharon
Sharon, 1-night trip
10/10 Exceptional
25 May 2025
Very clean, comfortable and great location
Verified traveller
5-night trip
10/10 Exceptional
17 May 2025
Nice clean rooms, Close to shopping and friendly staff.
Leah
Leah, 1-night trip
10/10 Exceptional
28 May 2025
Clean and comfortable, staff were lovely
Laura
Laura, 1-night trip
8/10 Very good
18 Aug 2025
Nice basic hotel
Clean, tidy but basic hotel to stay in the CBD area. The hotel was under renovation, so there was only one lift available, which could create frustration if you were in a hurry. Our room was dated and the exhaust in the bathroom was a bit loud. So we had to shut the toilet door in order to sleep. But overall, it was a nice basic hotel for city centre.
Verified traveller
2-night trip
8/10 Very good
2 Jul 2025
Good location
Good location, and room was comfortable. It would have been nice if light in the passage was on a sensor rather than on all night.
Anne
Anne, 1-night trip
10/10 Exceptional
6 Jul 2025
Excellent in every way
It my family trip to Melbourne first time for me and l like to stay there again next trip which is will be on the 13th of july 2025
Warangkana
Warangkana, 1-night trip
8/10 Very good
1 May 2025
Hotel was very convenient to the places we needed to be
Glenn
Glenn, 1-night trip
10/10 Exceptional
4 May 2025
Cosy, clean and close to restaurants and shops
HALIDANE
HALIDANE, 1-night trip
10/10 Exceptional
30 Jun 2025
Nicer hotel.
Good hotel , will stay there again. Negative point there is only one elevator so lengthy wait at times.
Good breakfast but some items served below temperature.
Paul
Paul, 3-night trip
8/10 Very good
20 Apr 2025
Nice hotel with perfect location in Melbourne city.
Maj
Maj, 3-night trip
10/10 Exceptional
2 Apr 2025
Very nice I would definitely stay again
Sahra
Sahra, 2-night trip
8/10 Very good
31 May 2025
A very comfortable stay
The room was very comfortable, the location was central but quiet and the staff were very friendly and helpful. I even had a bit of a view out of my window.