2/10 แย่
17 ส.ค. 2025
Do not stay here!!
The bed was hard as a rock. We had to call for extra pillows twice and wait two hours to receive them and even then we were only given one. Asked for extra wash cloths and towels the next day which never arrived. The “convenience” store was practically empty. There was barely any staff working. The woman working the front desk Friday night was very rude and yelled at a couple of young men right in front of myself and my daughter and then when I asked her if they had any bandaids and I had cut my finger, she acted annoyed as if I had asked her to something extremely difficult. We also used the valet service which took forever to drop off and to pick up (the young man working was very very sweet and helpful but he was the only one working and he was clearly doing everything he could possibly do). The vending machines on the floors were out of service. All of this during a major concert weekend. And to top everything off when we checked out and requested our car (which wasn’t driven by us since we had dropped it off) we were informed that it had a flat tire. The tire was perfectly fine when we dropped it off, there wasn’t even a warning light on in the car. We were informed we had to call someone from the city to come change the tire for us and now have to pay $220 for a new tire. My tires aren’t even 3 years old. The only good thing was the young man that was working the valet. He was super sweet and very helpful, I wish I had gotten his name! 5’9 brown curly hair, maybe 25.
Brooke
Brooke, ทริปกับครอบครัว 2 คืน
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