The room was clean. Just very run down the hallway carpets were dirty the elevator was disgusting with a “hole” covered by carpet. The outlets in the room did not work and the fridge was not cold.
Amy
ทริปกับครอบครัว 2 คืน
2/10
Very outdated. This is my first review and wish i had taken pictures. It was not very clean. Bathroom faucet sprayed water everywhere and the chair in the room had a circle stain right in the middle of it. The door wouldn't close properly and there was an extension cord coming out of the room next door stretching down the walkway. Breakfast was microwaved pancakes.
ann
ทริปกับครอบครัว 1 คืน
10/10
It was nice, pool was closed.
Kenneth
ทริป 1 คืน
2/10
First room they sent us to had bedbugs but we’re able to move to another room
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
4/10
Connie
ทริปกับครอบครัว 1 คืน
8/10
David
ทริป 1 คืน
6/10
Great stay. But pool wasnt open like listed.
Michael
ทริปกับครอบครัว 1 คืน
10/10
walter
ทริป 1 คืน
6/10
I would give this hotel an okay rating. One of the perks about this hotel was it is on the main strip in Gatlinburg. You can take the by pass and get directly to the hotel. There was free breakfast (cereal, bagels, and things like that).
One of the things I felt that the hotel needed to work on was maintenance and updates. The elevator was outdated and muggy smelling. The hallway did not have any air conditioning. The toilet had to be refilled with water every other flush.
The room was clean and the balcony was clean and had beautiful views of the strip.
ผู้เข้าพักจริง
ทริป 2 คืน
2/10
Was a one night stay due to weather.
Room was fairly clean.
Front desk could barely get off personal phone to check in
Otherwise very nice person.
Parking was plentiful .
I saw no bedbugs, but have some sort of bites all over my head , face and hand/wrist.
Can't recommend this hotel.
Location was great.
Terry
ทริป 1 คืน
2/10
I have stayed here before and while the place is extremely outdated this room took the cake. It was off in the corner and honestly took a second to find. It looked nothing like the photos. The outdoor “patio” was disgustingly dirty with mold, still water, and cigarette butts.
The bathroom had a roach in it and only one light worked in the room.
Overall it was cheap but sheeesh it was honestly one of the worst rooms I have ever stayed in. The ONLY thing that was a plus was the convenience of walking downtown. If it had been for more then one night I would not have been able to stay. I was honestly scared to death I was going to bring critters back home with me.
Kendon
ทริป 1 คืน
8/10
Deep Singh
ทริปกับครอบครัว 3 คืน
10/10
I had a very quiet non-smoking corner room with two queen beds. There is a small balcony on the quiet back side of the main building with afternoon sun, looking to the gondola and mountains. The bathroom is roomy, plenty of hot water, towels. Beds were clean and comfortable, each with three pillows. Microwave and refrigerator. TV with remote and more channels than one needs. HVAC worked like it should and was quiet. Parking is outdoors or in a ground floor garage if there's a spot available. Elevator goes from garage to all floors.
thomas
ทริป 3 คืน
10/10
Great room and great price
Michelle
ทริปกับครอบครัว 1 คืน
2/10
The whole building and parking was outdated and dirty.
Monte
ทริปโรแมนติก 2 คืน
8/10
The actual room was nice. Looked like it had been remodeled. The bathroom not so much. Toilet didn’t flush good. The shower had a hole in the ceiling that someone attempted to patch but was awful. Hole in the of the door in the bathroom.
Anthony
ทริปกับครอบครัว 2 คืน
6/10
Ramon
ทริปกับครอบครัว 1 คืน
2/10
Outdated, room had fire place smelt gas all night. Got a jacuzzi room the tub was beyond cracked and unusable. Never again.
David
ทริปกับครอบครัว 1 คืน
6/10
Place was clean, easy parking, not too far from attractions and restaurants. Unfortunately breakfast was poor but money saved makes up for it I guess. Also had some issues with tub and sink draining water properly but other than that, it will do when on a budget as I was this go round.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
2/10
David
ทริปกับครอบครัว 1 คืน
10/10
Everything was great! Clean rooms and friendly staff! Only thing I would like to see change is the elevator needs some attention!
Candice
ทริปกับเพื่อน 2 คืน
10/10
check in was easy and quick, room was exactly what we wanted. would stay again
Jennifer
ทริปโรแมนติก 2 คืน
8/10
It was nice
Gene
ทริป 2 คืน
6/10
Needs to be updated. Bathroom was really small.
Laura
ทริปโรแมนติก 4 คืน
10/10
We truly enjoy staying at this hotel. We have been here at least three times. My only, only problem is the toilet. It is too small and too low. My husband's complaint is that he has to sit sideways. It's actually funny and we laughed the whole time about it. But other than tha, it was a wonderful stay.