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Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

3.0 star property
Urbandale hotel with indoor pool and restaurant

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Ballroom
Indoor pool
Property entrance
Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board
Meeting facility
In the heart of Des Moines, Holiday Inn Hotel & Suites Des Moines - Northwest offers a welcoming retreat with shopping on site and an indoor pool. Unwind at the 24-hour gym or enjoy a drink at the bar while appreciating helpful staff that have left lasting impressions on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Connecting rooms available
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • 24-hour fitness center
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
$88 nightly
The total price is $99
Nov 17 - Nov 18
Total with taxes and fees

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed (Additional Living and Dining Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Additional Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living and Dining Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds (Additional Living and Dining Area)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living and Dining Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living and Dining Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlour Room)

Suite, 1 King Bed (Parlour Room) | Room amenity

Suite, 1 King Bed (Parlour Room)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Living Area)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Living Area)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Des Moines West, IA

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.6 out of 10, Excellent, 1,015 reviews
$83 nightly
The price is $93
Oct 30 - Oct 31
Total with taxes and fees
Country Inn & Suites by Radisson, Des Moines West, IA
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About the neighborhood

Map
4800 Merle Hay Rd, Urbandale, IA, 50322

What's nearby

  • Merle Hay Mall - 3 min drive - 2.1 km
  • Drake University - 9 min drive - 7.7 km
  • Living History Farms - 9 min drive - 11.8 km
  • Iowa Events Center - 13 min drive - 11.9 km
  • Casey's Center - 13 min drive - 12.2 km

Getting around

  • Des Moines International Airport (DSM) - 34 min drive
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪7 Brew Coffee - ‬18 min walk

About this property

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

At Holiday Inn Hotel & Suites Des Moines - Northwest by IHG, you'll be within a 15-minute drive of Drake University and Casey's Center. The restaurant is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. A free airport shuttle and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (up to 50 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Free airport shuttle (available 24 hours)
DONE

Offsite

    • Free area shuttle within 2 mi
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Free local shuttle

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference space (15000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 per person
  • Microwaves are available for USD 7 per night
  • Refrigerators are available for USD 7 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Hotel Moines Northwest
Holiday Inn Moines Northwest
Holiday Inn Hotel Moines Northwest Urbandale
Holiday Inn Moines Northwest Urbandale
Holiday Inn Hotel Suites Des Moines Northwest
Holiday Inn Hotel Suites Des Moines Northwest an IHG Hotel
Holiday Inn Hotel & Suites Des Moines - Northwest by IHG Hotel

Frequently asked questions

Does Holiday Inn Hotel & Suites Des Moines - Northwest by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hotel & Suites Des Moines - Northwest by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 20 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, there's free self parking.

Is airport shuttle service offered by Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and contactless check-out are available.

Is there an onsite casino at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.

What is there to do at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG and nearby?

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, there's an onsite restaurant.

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Holiday Inn Hotel & Suites Des Moines - Northwest by IHG Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Location
Bathroom
Food
Building
Children
Restaurant

Reviews

10/10 Exceptional

The staff is so friendly! They go above and Beyond to make sure your stay is all you want it to be.
Barbara, 1-night trip

10/10 Exceptional

Convenient location. Good price point
Melissa, 1-night trip

10/10 Exceptional

Fantastic stay

Great service, pleasant staff and clean room!
Andrew, 1-night trip

6/10 Good

Hotel was old .. needed maintenance.. not clean .. price was reflective of condition of hotel
mike, 1-night trip

10/10 Exceptional

Very comfortable rooms and beds.
Lindsey, 2-night trip

8/10 Very good

Old hotel but still pretty good accommodations.
Brad, 3-night trip

4/10 Fair

So so place

The building and the rooms are pretty old and rather damp. I was there for one night and it was OK for a one night stay. If I had to stay in town for a longer time, I wouldn’t have stayed here.
1-night trip

10/10 Exceptional

Nice hotel

Short distance to des moines. Nice place
Jeff, 1-night trip

10/10 Exceptional

Excellent stay

It was an excellent stay and restaurant attached was great
Justina, 1-night trip

10/10 Exceptional

Clean, friendly staff, convenient
Michele, 1-night trip

10/10 Exceptional

Nice Hotel
Bienfaiteur, 1-night trip

8/10 Very good

Three elevators but only one seemed to work. Very slow to get from the top (5th floor) to lobby. Bathroom was pretty small. Overall comfortable and fairly priced.
1-night trip

8/10 Very good

Convenient location with great dog walking neighborhoods close by. Super friendly front desk staff and quality bedding with generous sized rooms
1-night trip

10/10 Exceptional

Restaurant adjacent. Nice decore. Nice people.
Daniel, 1-night trip

10/10 Exceptional

Very kind staff, nice to have Bennigans connected to hotel too
Alyssa, 1-night trip

10/10 Exceptional

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service
James, 1-night trip

6/10 Good

Room needs remodel and upkeep

Stayed in room 520. Ceiling damaged, tub stained, toilet chipped, lamp shade crumpled, chair fabric damaged, comfortable bed. Room needs attention.
Mark, 1-night trip

10/10 Exceptional

Awesome
David, 2-night trip

10/10 Exceptional

Cheyanne was very helpful!
Sophia, 1-night trip

10/10 Exceptional

Was a little hard to find the property but was a nice place to stay at for the weekend.
Christopher, 1-night trip

10/10 Exceptional

Cheyenne at the front desk was great. She was extremely helpful. We had an issue with our room and she very promptly took care of the issue and moved us to another room.
Jennifer, 1-night trip

4/10 Fair

Woke up to a bed bug on my a this morning. And several bites. Horrible! And dog pee in the elevator
Christine, 1-night trip

10/10 Exceptional

Excellent
Todd, 1-night trip

6/10 Good

It’s fine for a one night stay traveling through. The room was dingy and musty smelling. Stains on the carpet. But, the bed was comfortable and AC worked well. Not terrible but not great.
Kimberly, 1-night trip

4/10 Fair

Tv was broken, window to the room was broken and water leaked in from the storm . Carpet was wet ,
Benjamin, 1-night trip