All the staff were really helpful and friendly. However, my room was so tiny, I've never been in a room so small. There was no wardrobe, no safe, no iron or ironing board. To do any ironing, you have to go to a room on the 2nd floor. The bed wasn't very comfortable, and the pillow was tiny, with hardly any filling in it. OK, its a 3 star hotel. Nevertheless, I've been in other 3 star hotels, but they offered a lot more than this place. Just glad the staff in the reception were good, otherwise, it would have made the situation a lot, lot, worse.