ลากินตา อินน์แอนด์สวีทส์ บายวินด์แฮม คลีฟแลนด์ - สนามบินนอร์ท, คลีฟแลนด์

First room was filthy and my only other option was an accessible room with a very small bed. I wound up purchasing my own cleaning supplies and cleaning that room as well as it was full of dust and not wiped down properly. I was truly the odd one out amongst the other guests and staff by consistently wearing a mask. It was terrible to see both employees and maid services walking around without masks on and I had constant anxiety anytime I had to leave the room. Highly recommend not staying here if you are high risk or have a suppressed immune system.

Room is nice however mattress is very soft.

Stayed here for a few days, a particular housekeeper was polite. Facilities appeared to be in good repair, for budget hotel.

My room smelled like smoked cigarettes. I notified the desk and received a dry response. The cleanliness of the room was not so good. The toilet and shower were dirty, and i had to wipe them down before using. My smoke detector was hanging by a wire from the ceiling over the bed. Once again i notified the front desk and nothing was done. Money is hard enough to come by as it is and for $93 I would've expected better.

What a dump! I stayed here because the place had good reviews. It was gross-run down.I should have known when at 9:00 the doors were locked and I had to knock to get in. Room felt dirty and smelled musty. Bedspread (which I always take off) had stains, but no other blanket was provided.Ac didn’t work-just the fan. Tv didn’t work. Got someone to get it to turn on-apparently this happens all the time. There was a big line through the tv and then the sound didn’t sync with the picture. Check in lady was surly. Customers were not in masks. If I get bed bugs, I’m gonna be pissed. I didn’t expect the Ritz, but I also didn’t expect this dump.

Room was not clean. Sheets had the little bumps all over them from being old and worn out. Toilet had remnants of the last persons stay. Towels were old and worn. And no small bottle of lotion was provided. There was security in the lobby. Never a good sign. The elevator had food and gunk all in the tracks. Won’t go back.

Nice hotel close to many places to eat and shop. Close to lots of things to do too. Easy to find. Room was clean, staff friendly, we felt comfortable. We traveled as a family with pets. No issues here with others pets being off leash or very loud like some hotels we have stayed at. It would be even better of it werent for covid-19 restrictions bc there is a pool, workout room and breakfast we could have enjoyed. Hopefully the next time!

Great, loved the room! Everything was clean for the most part but there is some lack of attention to detail cleaning such as the walls and ceiling fan. Also the airport and a car alarm kept us up a bit but i can't blame the hotel for that. Staff is nice and friendly

Overall it’s good expect mattress is too soft. Mattress needs good as firm.

The hotel lobby is beautiful. The rooms are decent but the attention to detail with regards to cleaning is lacking a bit. My room appeared clean but the carpeting especially along the bed and dresser were really soiled. I always do an extra wipe down of high touch point areas in the room when I arrive. My wipe down revealed an abundance of dirt. The ceiling appeared to have a leak at some point but the repair job was poorly done. The sprinkler by the entrance is covered by plastic which likely isn’t beneficial in the event of a fire. On one of the nights, I was reprimanded by the security guard for using the main front entrance after 9pm. I was told to use my key at the back or side doors because they lock the main doors (my guess is it is for their safety). But to be honest, if I have a key I should be able to enter any door I want. As a single young female entering the building from the rear or side where no one can see me just doesn’t seem safe and I’m not okay with that. I recommend they place a card reader at the Front entrance for those who are registered to stay there. Overall, I don’t mind staying here again but I would like to see management step it up to ensure that rooms are clean and to ensure exceptional service.