I had a really lovely stay. The check-in process was smooth, housekeeping excellent, breakfast service great, although the chefs at the egg station were always unpleasant. Others on breakfast service were very warm and friendly. Check-out was also smoooth and the agents pleasant.
Dr. Stephen-Claude
Dr. Stephen-Claude, ทริปธุรกิจ 9 คืน
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10/10 ไร้ที่ติ
27 ก.พ. 2025
maki
maki, ทริป 2 คืน
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10/10 ไร้ที่ติ
25 ก.พ. 2025
Guilherme
Guilherme, ทริป 2 คืน
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2/10 แย่
23 ก.พ. 2025
This hotel has a major problem with a strong sewage smell in the hallways and inside the rooms. The smell is so bad that I couldn’t sleep at night. It is very unpleasant and disturbing.
Also, the rooms and facilities are very old; it seems like they haven’t been renovated for years. One big issue was in the bathroom—the shower cabin door didn’t close properly, causing a lot of water to leak outside the cabin. As a result, after every shower, a large amount of water collected on the bathroom floor, and I had to spend time drying it.
Another problem is that most of the hotel staff don’t speak English, not even a few basic words. Communicating with them or asking simple questions was very difficult.
However, the biggest issue remains the sewage smell, which is truly unbearable. I do not recommend this hotel to anyone, and I deeply regret staying here. The two nights we spent in this hotel were one of the worst travel experiences during our trip to China.
The staffs were quite friendly but have difficulties to talk to customers in English, somehow not reaching the expectation you have for international hotel. Hotel accommodation quite good but no thick mugs for making coffee provided. The room atmosphere is a bit old fashioned. I was given room at lower level, where the sound of them moving things at night in the event hall/seminar room can be heard loud and clear. The channel also lacks options for non-chinese speakers. They should have more non-news, local dramas/movies and children tv channel in English since they're expecting foreigners to stay with them
Maizatul Nasyira
Maizatul Nasyira, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
13 ธ.ค. 2024
The staff are very friendly and helpful at Beijing Hilton. Especially Serina and Bart, they helped me with printing at the middle of night when there was no printing shop open. I really appreciate that! The only thing I think can be improved is that I hope there is more authentic Chinese food for breakfast.