Clean, quiet, and friendly. The check-in process was very quick and easy. We stayed in room 109, ground floor near the alley. The bed was super comfortable. The room and bathroom were very clean. They have a wonderful coffee machine at the front desk with about 20 different options. In the morning there are biscotti and snacks available. There is a great breakfast spot right next door. The location is so very convenient to most of the convention center area. We walked around the area quite a bit. There are bars, restaurants, shoes, and parks all within walking distance...5 or 6 block radius. The employees were all very friendly, and Lupita kept our room spotless for our stay. We will definitely be returning!