เรดรูฟอินน์ อินเดียแนโพลิส - กรีนวูด

Very unclean

I had an awful experience. I absolutely hate smoke and ordered a non smoking room. I had to sign something at checkin stating I would not smoke. So I walk into my room and it reaks of smoke. Also the smoke detector is beeping. I went to the phone to call the front desk. The phone didn’t work so I called them on my phone. They came and changed the batteries to the smoke detector and gave Me an air freshener can. That did not help at all. All weekend the smell was awful. They told me that night there were no other rooms available. That first night I was coughing for like 30 minutes not able to stop. That smoke did not help my health. The room just seemed dirty. The toilet seat was dirty. I wasn’t sure if it was dirty or just stained. I took toilet paper and wet it and wipes and the stuff came off so I see it was just dirty. There is Covid so they should already be cleaning better anyways and didn’t even look like they cleaned at all. Also in between the two beds the floor was not clean. There was chocolate or some brown stuff smeared on the floor and also a piece of the chocolate. I’m hoping that was chocolate. The sheets didn’t look too clean also. Many many spots on them. I have never been to a place that had all of these problems. It was very unsatisfactory.

ทริปกับครอบครัว 2 คืน, 5 พ.ย. 2021

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Our experience

It was very quick check in. I was having surgery so it was right down from hospital so very convenient! Check in staff was very friendly...room was small but was cleab!

Amanda, ทริป 2 คืน, 25 ต.ค. 2021

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I have always found the rooms very clean and accommodating

Fannie, ทริปกับครอบครัว 1 คืน, 25 ต.ค. 2021

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Check In Failure.

When I arrived to check in my credit card was requested for incidentals, and I was told they weren't going to run the card and would only keep it on file. The desk clerk did not really know how to check in my reservation properly, because my card was ultimately ran for the room and tax rather than use the prepaid booking card on file. Although she was very friendly, the check in process took nearly 25 minutes. The agent had to call someone on the phone for assistance with getting me checked in. It was very frustrating since it was late when I arrived. I really just wanted to go to sleep in a comfortable room.

Justin, ทริป 1 คืน, 14 ต.ค. 2021

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Rude Rude Rude Check In Clerk!

Was traveling with a rescued dog and it started to storm so we were going to get the Red Roof Inn early I called ahead to see about early check in and was told 1:30 p.m. I arrived about 1:00-1:15 p.m. and was told it would be at least another hour (the young man was very rude). Then the next day I got sick and decided I was going to just check out early so I could get home to my own bed. It was 12:10 p.m. and check out was 11:00 a.m. BUT was told by the same man that he was going to charge me for that night because I was an hour past check out and the housekeeping was already done (he was going to have to have them come back to do the room). So, instead I googled closet Immediate Care gotten taken care of came back to the room to discovered that it had been cleaned and ready to go for new visitor. I did spend the night BUT was very unhappy. Based on the interaction with him would not recommend this location. By the way, I asked his name and he told there was a card with his information; per the card his name was Pragnesh Patel, Manager ....

Kimberly, ทริป 2 คืน, 2 ต.ค. 2021

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Smoke smell

We had to check out and leave due to the smoke smell in the room, which was a non smoking room and had signs up that said that. I have a breathing machine for sleep apnea and it was blowing the smoke smell straight into my face, I could not stand it.

Jack, ทริปกับครอบครัว 1 คืน, 17 ก.ย. 2021

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Not terrible - but nothing to get excited about

Furniture and appliances could certainly use an update. Chair was torn and stained. Bed and linens ok. Bathroom and shower ok as well.

Jeffrey, ทริป 1 คืน, 17 ก.ย. 2021

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Holy deferred maintenance!

Sink drain leaked on floor, bathroom vent dripped disgusting brown liquid all over toilet sink. Hair dryer didn’t work but smelled like burning electrical when turned on. Heard people walking in the room above.

Kimberly, ทริป 1 คืน, 16 ก.ย. 2021

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Just needed long rest and sleep from the long drive from Fla, heading for Mich.

ทริป 1 คืน, 28 ส.ค. 2021

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Didn’t stay the night

Around the building was a little concerning because it didn’t look like a good place to bring my family to. We told ourselves it will be fine once we get into our room, since we were just staying for the night. We got into the room and it smelled like smoke but overall looked like a decent room so we figured we could make it work. So I went to use the restroom and came out and my family was closely inspecting the sink and they said they saw a roach crawling around the sink. I told them it was personally just one and we will be fine. Then we realized there were a lot of them crawling into a small space where the 2 counter spaces meet. There was a small gap and they were traveling between them. So we decided to leave. The person at the desk was nice and said we would get our money back so we moved to the Hilton in Indianapolis which was a really nice place. We received our $75 deposit back that we paid when we arrived but not the $82 we paid to reserve the room through hotels.com

Scott, ทริปกับครอบครัว 1 คืน, 26 ส.ค. 2021

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