แทรเวิลลอดจ์ บายวินด์แฮม แซนแอนโทนิโอ ฐานทัพอากาศแล็คแลนด์

I got in very late and I was exhausted. Not only was the room not clean, there were cob webs and cockroaches. The beds were lumpy and uncomfortable. Will not be staying there ever again!

Susan, ทริป 2 คืน, 13 ต.ค. 2021

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I guess I got what I paid for

I got into the room, #201 and the first thing I noticed were 3 cigarette burns on a 4 foot wall that separates the bed from an easy chair. I could hear water dripping in the wall behind the headboard of the bed and also behind the toilet. The toilet clogged and I had to request a plunger be sent up. Found garbage (aluminum foil folded up) next to the personal safe. The bed was comfortable, the A/C worked well and the TV although kind of small worked although the guide button did not work.

ทริปกับครอบครัว 2 คืน, 2 ต.ค. 2021

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Buyer Beware

The hotel used False advertisement to pull in customers, the hotel's condition is way below standard. The manager on duty was very unreasonable the facility was very very poor in amenities. Please reconsider before selecting this hotel.

DARRA, เดินทางเพื่อทำธุรกิจ 1 คืน, 4 ก.ย. 2021

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The WORST

I stayed at this hotel for 3 nights. Nice enough hotel I thought at first even though there was no continental breakfast & swimming pool was closed (as it is pretty much everywhere due to the pandemic) however the cleanliness and size of the rooms won me over. I had a nice, peaceful stay until.......... Checkout. These people had asked for a $50 deposit, which is not a problem until they seriously kept it saying there was a big towel missing and one of the hand towels had a 'red substance' on it. I'm sorry but when you spill soda or any kind of liquid, don't you use a towel if no paper towels are around. My choice of soda happened to be Big Red. I hated that it happened but they seriously treated me like it was blood and charged me the entire $50 deposit for it. As for the missing towel, my husband walked back to the room and got it off the bed where I guess was conveniently looked over by the help. I've worked as a house keeper and have seen many of ruined towels from guests, but to charge them is so rude and unheard of. It states right there on the window that the deposit is for unregistered guests or pets, smoking in a non-smoking room, or damaged or stolen property, which one would naturally assume TV, mirrors, chairs, desk, microwave ect. But not a towel. BTW, I was never asked, not once in the three days, if I needed fresh towels or any kind of service what so ever. Nice appearance, but the worst service ever from desk clerk, manager and even the maid. Do not stay here!

Jennifer, ทริป 1 คืน, 4 ส.ค. 2021

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Never again.

We ended up not staying the night due to the lack of cleanliness and the overwhelming smell of marijuana in and around the room.

ทริปกับครอบครัว 1 คืน, 31 ก.ค. 2021

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Front office staff and cleaning staff were all wonderfully accommodating and friendly. The rooms were okay, not the best I’ve seen. Good enough to just spend the night. Pool was a little disappointing, picture show hot tub that is no longer existing, and it was a bit dirty with leaves. It was fine for the purpose of our trip.

ทริปกับครอบครัว 1 คืน, 22 ก.ค. 2021

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Business Trip

Hotel was Old and run down. Beds were horrible. Wait Staff could not have been nicer but rooms we not good.

Tracy, เดินทางเพื่อทำธุรกิจ 1 คืน, 17 ก.ค. 2021

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The hotel was not located in the best area, but not horrible either. However, we heard 2 gunshots as we were unpacking our car on the first night and were not comfortable letting our children go outside without us.

ทริปกับครอบครัว 5 คืน, 11 ก.ค. 2021

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The location was close to the base. It was a last minute trip and the accommodations weren't what I expect from Wyndham. It was okay for the night.

ทริปกับครอบครัว 1 คืน, 10 ก.ค. 2021

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Could have better service

I was expecting a high quality service. The pool was closed. They don't have available breakfast. The cleaning was ok.

JOHMAR, ทริปกับครอบครัว 2 คืน, 8 ก.ค. 2021

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