Makati Shangri-La, Manila offers a serene retreat near Greenbelt Shopping Mall. Take a refreshing dip in the pool, sip coffee at the cafe, and indulge in delicious meals at one of three on-site restaurants. The helpful staff has left lasting impressions on previous guests.
Ayala Street and Makati Avenue, Makati, Manila, 1200
What's nearby
Ayala Center - 1 min walk - 0.0 km
Greenbelt Shopping Mall - 2 min walk - 0.2 km
Glorietta Mall - 3 min walk - 0.3 km
Fort Bonifacio - 4 min drive - 2.5 km
SM Mall of Asia - 7 min drive - 6.7 km
Getting around
Manila (MNL-Ninoy Aquino Intl.) - 28 min drive
Manila EDSA Station - 7 min drive
Manila Pasay Road Station - 22 min walk
Gil Puyat Station - 28 min walk
Ayala Station - 10 min walk
Buendia Station - 20 min walk
Magallanes Station - 26 min walk
Airport shuttle (surcharge)
Restaurants
Circles Event Café - 6 min walk
The Lobby - 7 min walk
Lobby Lounge at Makati Shangri-La - 1 min walk
Escolta - 6 min walk
Shang Palace - 4 min walk
About this property
Makati Shangri-La, Manila
At Makati Shangri-La, Manila, you'll be a short five-minute drive from Greenbelt Shopping Mall and Bonifacio High Street. Guests can visit the spa to be pampered with deep-tissue massages, facials or body scrubs, and Shang Palace, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. The helpful staff and nearby shopping get great marks from fellow travellers. Public transportation is close by: Ayala Station is only 10 minutes on foot.
At a glance
DONE
Hotel size
696 rooms
Arranged over 26 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING
Parking
Free secured, covered on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking and van parking on site
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Transfers
Airport shuttle (available 24 hours)*
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
Phone
Food and drink
Champagne service
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Restaurant dining guide
Special features
Spa
The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna. The spa is open daily.
Dining
Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Sage Grill – This restaurant serves lunch and dinner. Open selected days.
Circles Event Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Lobby Lounge – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
Here's the breakdown, no surprises
Optional extras
Buffet breakfast is offered for an extra charge of approximately PHP 1800 per person
Airport shuttle service is offered for an extra charge of PHP 3900 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for PHP 2206.80 per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Also known as
Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
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Makati Shangri-La Manila Metro Manila
Shangri La Makati
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Shangrila Makati
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Frequently asked questions
Does Makati Shangri-La, Manila offer free cancellation for a full refund?
Yes, Makati Shangri-La, Manila does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Makati Shangri-La, Manila?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Makati Shangri-La, Manila?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Makati Shangri-La, Manila?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Makati Shangri-La, Manila?
Yes, an airport shuttle is available. The charge is PHP 3900 per vehicle one-way.
What are the check-in and check-out times at Makati Shangri-La, Manila?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Makati Shangri-La, Manila?
No, this hotel doesn't have a casino, but Newport World Resorts (7-min drive) and City of Dreams Manila (9-min drive) are both nearby.
What is there to do at Makati Shangri-La, Manila and nearby?
Makati Shangri-La, Manila has a spa and an outdoor pool, as well as a health club and a garden.
Are there restaurants at or near Makati Shangri-La, Manila?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine and garden views.
What's the area around Makati Shangri-La, Manila like?
Makati Shangri-La, Manila is in Makati Central Business District, a short 10-minute walk from Ayala Station and 4 minutes' walk from Greenbelt Shopping Mall.
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Makati Shangri-La, Manila Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Food
Restaurant
Lobby
Check-out
Ambience
Location
Gyms (public)
Shopping
What guests liked
The breakfast buffet offered a wide variety of delicious options, including traditional Filipino, Indian, and Japanese dishes. (15 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
14 Jul 2025
Excellent hotel!
We loved our stay in this hotel. It was comfortable, clean and the staff are fantastic! We found a new fave hotel😊
Verified traveller
2-night trip
10/10 Exceptional
17 Aug 2025
Great location.
This hotel is fantastic as always. Room is always clean and ready. Although in need of a full refurb, it still mains its comfortability.
Verified traveller
1-night trip
10/10 Exceptional
22 May 2025
Best all around hotel ive ever stayed in
James
James, 5-night trip
10/10 Exceptional
21 Apr 2025
Excellent hotel and very attentive staff.
Shirley L
Shirley L, 5-night trip
10/10 Exceptional
24 Apr 2025
Nice staff great hotel and clean
TIMOTHY
TIMOTHY, 3-night trip
10/10 Exceptional
12 Jul 2025
Every thing was excellent. The service is outstanding.
Graham
Graham, 3-night trip
10/10 Exceptional
25 May 2025
Awesome property in an ideal location.
Staff is absolutely the best in the hospitality business!
Will return again soon!
Peter
Peter, 3-night trip
10/10 Exceptional
20 Jul 2025
Excellent hotel. Live music orchestra and jazz featuring young Filipino musicians was an unexpected treat. Pool is amazing. Dine in service was fast and tasteful. Will make sure we book here again in the future.
Roselle
Roselle, 1-night trip
10/10 Exceptional
8 Jul 2025
Comparably expensive but well worth the money . I’d recommend this hotel to anyone staying in Makati
Graham
Graham, 3-night trip
10/10 Exceptional
25 Jan 2025
Very nice great stay
Michael
Michael, 1-night trip
10/10 Exceptional
15 Apr 2025
Staff was very friendly.
Gene
Gene, 3-night trip
8/10 Very good
9 Jul 2025
Convenient location to meet people
Great location while in Makati. It's very convenient to our intended plans of meeting friends and family with sorrounding dinning options. The room's a bit dated but still functional.
Vivian
Vivian, 2-night trip
10/10 Exceptional
6 Feb 2025
Staff is excellent and hotel is very clean and has a great location.
Maria Teresa
Maria Teresa, 3-night trip
8/10 Very good
12 Apr 2025
Remarkable hotel
Sultan
Sultan, 4-night trip
10/10 Exceptional
12 Apr 2025
We always enjoyed our stay in Shang. We particularly enjoyed the lounge music and light
Dinners there.
Manuel
Manuel, 7-night trip
10/10 Exceptional
28 Apr 2025
Great hotel! Great location! Great service! Thanks Shangri-La for a wonderful stay ;)
Rizza
Rizza, 5-night trip
10/10 Exceptional
26 Mar 2025
great hotel, great service
Luis
Luis, 1-night trip
10/10 Exceptional
31 Mar 2025
excellent facility location and everything around it
EFREN
EFREN, 3-night trip
10/10 Exceptional
17 Jan 2025
Excellent stay and service.
Leslie Ann
Leslie Ann, 6-night trip
10/10 Exceptional
29 Apr 2025
Excellent property. Good location. Lovely facilities, gym and spa are super good
Nayyera
Nayyera, 1-night trip
8/10 Very good
15 Apr 2025
Older hotel but great service and walking distance to Greenbelt shopping
Monica
Monica, 3-night trip
10/10 Exceptional
13 May 2025
I love this hotel! We will always book this hotel! Staff is top notch! Hotel is very clean! It make our stay more enjoyable! We love the pool too!
Christopher Nollan Dizon
Christopher Nollan Dizon, 6-night trip
10/10 Exceptional
23 Feb 2025
Very clean, spacious room, friendly staff
CYNTHIA KAREN
CYNTHIA KAREN, 3-night trip
10/10 Exceptional
6 May 2025
Great facilities. Beautiful pool and gym, great staff and lovely and quiet and clean. Spacious and comfortable
Ann
Ann, 6-night trip
10/10 Exceptional
2 Mar 2025
World class stay, large comfortable rooms, well maintained pool and spa, fantastic breakfast options, close to many shops and restaurants by walking distance in Makati.