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Holiday Inn Downtown - Mercy Area, an IHG Hotel

3.0 star property
Hotel with indoor pool, near Community Choice Credit Union Convention Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Downtown - Mercy Area, an IHG Hotel

Exterior
Indoor pool
Premium bedding, pillow-top beds, laptop workspace, blackout curtains
Exterior
Property amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
    Bar
  • Pool
    Pool
  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness centre
  • 24-hour business centre
  • Business centre
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The price is ฿3,694
฿4,138 total
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hyatt Place Des Moines/Downtown

Pool
Free breakfast
Pet-friendly
Parking available
8.0 out of 10, Very good, (1007)
The price is ฿3,197
฿3,580 total
includes taxes & fees
28 Nov - 29 Nov
Hyatt Place Des Moines/Downtown
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About the area

Map
1050 6th Ave, Des Moines, IA, 50314

What's nearby

  • Wells Fargo Arena - 9 min walk - 0.8 km
  • Iowa Events Center - 10 min walk - 0.9 km
  • Des Moines Civic Center - 18 min walk - 1.5 km
  • Hoyt Sherman Place - 3 min drive - 2.0 km
  • Drake University - 3 min drive - 2.6 km

Getting around

  • Des Moines International Airport (DSM) - 25 min drive
  • Free airport shuttle

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Buzzard Billy's - ‬13 min walk
  • ‪The Fort - ‬11 min walk
  • ‪Bud Zone - ‬11 min walk
  • ‪Domino's Pizza - ‬14 min walk

About this property

Holiday Inn Downtown - Mercy Area, an IHG Hotel

Holiday Inn Downtown - Mercy Area, an IHG Hotel puts you within a 10-minute drive of Drake University and Iowa State Fairgrounds. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Genevieve Restaurant, which serves American cuisine and is open for breakfast, lunch and dinner. There's a free airport shuttle and a bar/lounge, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 251 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms

Parking

  • Wheelchair-accessible parking on site
  • Free off-site parking nearby
  • Street parking available

Transfers

  • Free airport shuttle from 7:00 AM to 10:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Travelling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference space (8999 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Dining

Genevieve Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Cityscape Lounge – This lobby lounge specialises in American cuisine and only serves dinner. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10.95 per person

Children & extra beds

  • Rollaway beds are available for USD 11.20 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Does Holiday Inn Downtown - Mercy Area, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Downtown - Mercy Area, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Downtown - Mercy Area, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Downtown - Mercy Area, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Downtown - Mercy Area, an IHG Hotel?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Holiday Inn Downtown - Mercy Area, an IHG Hotel?
Yes, a free airport shuttle is available from 7:00 AM to 10:30 PM at scheduled times.
What are the check-in and check-out times at Holiday Inn Downtown - Mercy Area, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Holiday Inn Downtown - Mercy Area, an IHG Hotel?
No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.
What is there to do at Holiday Inn Downtown - Mercy Area, an IHG Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a picnic area.
Are there restaurants at or near Holiday Inn Downtown - Mercy Area, an IHG Hotel?
Yes, Genevieve Restaurant offers American cuisine.
What's the area around Holiday Inn Downtown - Mercy Area, an IHG Hotel like?
Holiday Inn Downtown - Mercy Area, an IHG Hotel is in Downtown Des Moines, a short 9-minute walk from Wells Fargo Arena and 10 minutes' walk from Iowa Events Center.

Holiday Inn Downtown - Mercy Area, an IHG Hotel Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Sue, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

zachary, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rosemary, 2-night trip
Verified Hotels.com guest review

6/10 Good

Not great
Parking lot was closed. Had to walk across to a different lot. Was never told when booking
Jeremy, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Our room was so noisy it was as if we were sleeping on the highway. When we stay in Des Moines we will stay elsewhere next time.
Matt, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hunter, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michele, 1-night trip
Verified Hotels.com guest review

4/10 Fair

This property needs a total renovation. The room and furniture were nice enough, but the bathroom is outdated. The toilet would run on and off during the night. The AC unit was VERY loud. The parking deck was CLOSED, and the temporary/alternate parking was further from the building. This was very inconvenient. The overall experience felt like a rip off for the price paid.
Derek, 3-night family trip
Verified Expedia guest review

6/10 Good

The room that we got - facing the freeway was loud and the air/cond. was loud - not only that the Parking lot was across the street.
K., 3-night family trip
Verified Expedia guest review

8/10 Very good

Stay was great minus the fack that their primary parking spots were not open. Had to use the back lot for parking. Then, we walked through the empty blocked off primary lot to get to the door. The staff were kind and the pool area was clean.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Worked well for an overnight stay . And really appreciated the shuttle to the aurport
Bryan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay!
It was greet! Dront desk staff were very friendly and helpful. Our room was clean and comfortable and we had a great stay. The shuttle service was great as well.
Amanda, 1-night trip
Verified Hotels.com guest review

6/10 Good

Carrie Coffren, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Dominick, 1-night trip
Verified Hotels.com guest review

6/10 Good

Staff was very unfriendly, short and rude. Cleaning staff knocked on my door at 10:55 when checkout is 11. Definitely will not be staying there again
Justin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ryo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

JODY, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jason, 1-night trip
Verified Expedia guest review

8/10 Very good

Parking is under construction. I have to park ways away
Francis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel with excellect service & shuttle which was very convenient
Diane, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I booked this hotel 15 minutes before checking in. I had a reservation at another hotel but when I pulled in, it didn’t look like a great place to stay. Thankfully the Holiday Inn had rooms available! The only negative was the parking lot was closed for fixing but thankfully there was a parking lot across the street, just a bit of a walk. The stay overall was great. My room was comfortable and clean. I like the added security of having to use your hotel key to gain access to the actual hotel.
Kelsey, 1-night trip
Verified Expedia guest review

2/10 Poor

SAD
Everyone was kind and helpful but it was insultingly over priced for the scratchy towels, dirty pool, and tiny room we received.
Daniel, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Have problems with checking in, my room was ready pay by Expedia,and they acting like didn't have it ,I have to double pay ,so they can let me,and my family stay, people in front desk, unprofessional,they take the deposit three times from my account,bad time in this place.
Martin, 1-night trip
Verified Expedia guest review

8/10 Very good

Will, 1-night trip
Verified Hotels.com guest review