Hyatt Place Richmond/Innsbrook

3.0 star property
Art Deco hotel in Glen Allen with restaurant and bar/lounge

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Richmond/Innsbrook

Lobby
Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Connecting rooms available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The price is $110
includes taxes & fees
$95 per night
Feb 2 - Feb 3

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 375 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room, Multiple Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 375 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
4100 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 4 min drive
  • Henrico Doctors' Hospital - 8 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • University of Richmond - 12 min drive
  • Henrico Sports & Events Center - 13 min drive

Getting around

  • Richmond Intl. Airport (RIC) - 27 min drive
  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Main Street Station - 17 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪Golden Corral - ‬19 min walk
  • ‪Noodles & Company - ‬5 min walk
  • ‪Silver Diner - ‬3 min walk
  • ‪The Beach House - ‬5 min walk
  • ‪Five Guys - ‬6 min walk

About this property

Hyatt Place Richmond/Innsbrook

Hyatt Place Richmond/Innsbrook puts you just a 5-minute drive from Short Pump Town Center. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Fellow travelers like the comfortable beds and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 124 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1195 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • 24-hour fitness center
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Thin carpet in room

Room amenities

Be entertained

  • MP3 docking station
  • DVD player
  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Richmond/Innsbrook
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hyatt Place Richmond Innsbrook
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel Glen Allen

Frequently asked questions

Does Hyatt Place Richmond/Innsbrook offer free cancellation for a full refund?
Yes, Hyatt Place Richmond/Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Place Richmond/Innsbrook?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Richmond/Innsbrook?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Place Richmond/Innsbrook?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Hyatt Place Richmond/Innsbrook and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy amenities like a 24-hour fitness center and a picnic area.
Are there restaurants at or near Hyatt Place Richmond/Innsbrook?
Yes, there's an onsite restaurant.
What's the area around Hyatt Place Richmond/Innsbrook like?
Hyatt Place Richmond/Innsbrook puts you in the heart of Glen Allen. Popular attractions include Short Pump Town Center, which is 4 minutes away by car.

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very Good

Marlon, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Will definitely stay again
Very comfortable stay. Housekeeping needs a little more attention to detail, but overall everything was comfortable and clean.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

daabiggest, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

danny, 2-night trip
Verified Hotels.com guest review

6/10 Good

Tammy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

room was great. very clean.
adrian, 1-night trip
Verified Hotels.com guest review

6/10 Good

3/5 overall. Friendly staff!
Stay was 3/5 overall. Only 1 ice machine and it was located on top floor. Only one working elevator so waiting times were a bit longer than normal. Last morning the fire alarm went off...and on....and off...and on...for over an hour which was annoying. On the good side, breakfast was good and the staff was VERY friendly and greeted you on your way in and out each time! Renovations were not completed and needs some work but overall not a bad stay.
Sarah, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Room for improvement
The construction seemed to be an excuse for not getting things done in a timely manor. The breakfast was dry and seemed to be left out for long periods of time. The craftsmanship in the bathroom in particular was poor; toilet paper holder falling off wall, corners missing caulk and paint, etc. The desk chair was dirty and there were keys left in the room from a previous guest.
2-night family trip
Verified Hotels.com guest review

6/10 Good

Ways to improve
I think the overall stay was average compared to the other Hyatts I have been to. Room size, bed and TV was decent. Breakfast was a plus. I liked their options. Checking in and out was easy. Did not like that i had to pay to watch movies or listen to music. In the elevator there was a soiled padding with big black spots on it.(looked like oil or mold stains). Receptionist were not in any type of uniform 🤔 they looked like guesses. At the entrance the couch was way too close to the door as you walked in. The hyatt sign on diamond/cox road need to lit up or made bigger (can not see at night).
Roniesha, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great except the styrofoam plates for breakfast.
2-night business trip
Verified Hotels.com guest review

4/10 Fair

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jacob, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Angela, 1-night trip
Verified Expedia guest review

2/10 Poor

Very disappointed
The room was dirty on the heat unit. The shower was terrible with mold /mildew and caulk peeling. The shave pad was in the opposite end of the shower. Leaving your face in the spray while trying to shave. The water took OVER 5 mins to get hot to use the sink or shower. Most importantly the door did not shut without slamming and extra pressure to latch. When leaving we were able to push the door back open several times before it was latched and secure to leave. THIS ROOM WAS SUPPOSED TO HAVE BEEN RENOVATED! The linens were clean and we made it work for our short stay. There was no microwave to use in the room. The staff was very nice and tried to help as much as possible. Wont be returning
Paul E., 2-night trip
Verified Hotels.com guest review

6/10 Good

They were under construction and some furniture was missing out the room
La'Shona, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Latisha, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Darrin, 1-night trip
Verified Expedia guest review

8/10 Very Good

Gave 4 stars instead of 5 for most because of construction work
Frederick, 1-night trip
Verified Expedia guest review

2/10 Poor

We arrived and only one elevator was working and it was barely moving. Got to the room and it had not been cleaned there were plastic baggies and other trash on the floor. There were no towels at all. The fold out bed would not fold out. We even had the manager come try and she could not get it to open. Then we realized that there were no blankets in the room so the manager had to go back and get those. She was rude and mumbled something like I’ll put in a work order. Overall terrible experience.
Todd, 1-night family trip
Verified Expedia guest review

2/10 Poor

Worst service ever.. dirty bathroom..
Vibha, 1-night family trip
Verified Expedia guest review

2/10 Poor

Take to long to send money back
William, 1-night trip
Verified Expedia guest review

2/10 Poor

Yankira, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Did not know about the renovations until after we booked . Noisy due to the construction .
Erica, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Danielle, 1-night trip
Verified Expedia guest review

General property information

Travelers Say
"I enjoyed the hotel, plus it was great to be a walk away from a really good bar and food!"
Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM