The property was clean and comfortable, and the front desk staff was very friendly and helpful. The property has a spa, a restaurant, a pool, and a coffee shop. The beds were comfy, the room was cleaned and towels replaced daily. There’s a small shop in the eastern corridor passed the steps, but also a Tesco nearby, as well as several other shops and amenities. There is a primary school across the street, so it can be “loud” early, but being a parent, that doesn’t bother me (and also depends which way your room faces). There is a beautiful garden in the middle of the complex with great sights, and the location is a less than 5 minute walk to Pimlico tube station and about 15 minute walk to the Victoria station, making it very convenient to get around the city. I will definitely stay here again!!