Checking in was a headache, they said it starts at 3:00pm. I arrived at 4:30 pm and yet my room wasn't ready yet. They made me wait in the lobby for a few minutes, which was fine. Then I went to my room only to discover that it REALLY wasn't ready yet. There were sheets all over, and coffee cups strewn across various surfaces. As I was leaving the room to go back to the lobby, I came across the cleaning lady who barely got there from the room next door. I went back down to the lobby to notify the front desk of my situation. I was told it was full, but then I was offered a first floor room instead. The room was okay, not a bad location in the building except it was right next to the exit side door so I'd hear everyone go in and out. I feel like they just snubbed me when I told them of my experience the next day. I wouldn't stay here again.
