มิลเลนเนียม ฮิลตัน ดาวน์ทาวน์นิวยอร์ก

I was very disappointed, during check in I learned their parking was not available and it did not state that when I booked the hotel I had to pay 60 dollars a day for the parking garage closest to the hotel and sometimes had to wait for a car to leave to be able to get in. I also asked if I could use a luggage cart I was told no, however I was able to when checking out. In the room there was no refrigerator, microwave, you had to go to the 30th floor to get ice bc all the ice machines were off on the other floors. The coffee pot didn’t work right it leaked all over. It was so hot in the room and the AC didn’t work right. I will never stay at this hotel again. They also don’t tell you the only come clean the room give you fresh towels etc once every 3 days so we had to call. At night when you walked into the lobby they wanted to check your room card which I understand but if you walked by and didn’t have it in the air someone was yelling security. Overall for what I paid to stay in the city this was so disappointing. Was the worst part of the trip walking up sweating.

Fantastic location and fantastic views.

The hotel is not a 4 stars hotel. The furniture in the room was just broken, the TV was from the 90s, the carpet was dirty, no fridge or minibar in the room, etc.

Hotel is closely located to really cool sites. Major issue for me was the carpets in the hallway and rooms were stained & looked dirty.

Relaxed and quiet. Just what I needed.

The location is perfect if you are visiting the Oculus or One World Trade Center. Very nice views. Unfortunately the hot water is intermittent and we had a very hot few days in March and the weren't able to turn on the air conditioning. It was around 79 degrees in the room the entire time. The customer service was less than expected.

Not updated, bathroom sink was broken, the concierge was accommodating and helpful but they do need to update the rooms

The staff is very rude there was big party going on cops were called People roaming around the hotel

It is a great Hotel I enjoyed my stay!❤️

The view is amazing, and the hotel is close to all of downtown, but the rooms need upgrading, and the property and rooms were not as clean as they should be--especially not in the age of COVID 19. The office chair in my room had stains on it, there were fingerprints under the glass part of the table, and fingerprints and a decent amount of dust on the windowsills. Fortunately I travel with disinfecting wipes and spray, so I squared things away. There were maskless guests in the lobby, and discarded masks in an elevator. We stayed here 2 years ago, and it's disappointing to see how much the property has declined. The staff, however, are still first rate.