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Our stay at this hotel was horrible. When we got there we had reserved two rooms and the girl that checked us in asked if we would like adjoining rooms which I said yes because my older kids were in our other room. When we went upstairs to our rooms my daughter opened their room first and their was peoples stuff in the room. Thank goodness no one was in the room. I went back downstairs to figure out what was going on and they had no idea what had happened and just said they would have to give us a different room. We then asked for more towels because we only had three towels in each room and in one of the rooms we had 4 people which they knew because I put how many we would have when I booked and they would not give us an extra towel. They said that they would give us towels when they cleaned the room the next day. We did not want anyone going into the room without us being there. When we were taking stuff down to our cars the day of checkout, we were being watched by a man in a white van and my husband asked him if he could help him. he asked what rooms we were checking out of. When I went in to turn the keys in they asked if we had taken their pillows. They saw my son carry out HIS pillow and I guess he thought it was their pillow. So I guess the man in the van told the girl at checkout that we were taking their stuff. Would not recommend to anyone. Not clean, my kids sheets had to be changed when we got there, horrible beds, bugs in the room, being called thiefâs.
I would have rated this property higher, since the room was comfortable and in good condition, but I had a problem with the general manager when I checked in. There is a $50 cash deposit, which is not a problem, but the GM refused to give me a receipt for the money (which I would have returned in the morning when getting back the cash). He then canceled my reservation. This was extremely inconvenient, since it was late and was raining. After profuse apologies on my part, he reinstated the reservation and became friendlier. However, such behavior only rates two stars from me. Otherwise I would have given four or even five stars.
There was a cockroach crawling on the wall, you could see outside even with the door closed. The bed was not comfortable almost as hard as the floor. I would not stay here again no matter the price. The night rate was the only perk unfortunately.
Room was nice and large...bright and comfortable. Only issues were the bed was hard (for us) and tho there was a fridge n micro we wpuld have liked a coffee maker. But for the price we would stay again
The dirtiest hotel Iâve ever stayed at. Bathroom ceiling is covered in mold with a dislocated fan to help. So you wake up puffy and congested. The entire wall is coming off from mold in the bathroom. Bed blankets had old visible stainsâĶ And of course there is a bug problem due to the moist condition. Old dead bugs from previous days that never got cleaned up and lots of new ones to keep you company in your bed. Had to literally flick off three on my pillow before we went to sleep. This place was so disgusting. Wouldnât stay here for free. We are NEVER staying in an Econo Lodge ever again!