no beach service, they take away the chairs and umbrellas by 3pm, if you can even get one since most days they say it's "too windy". I asked one of the guys why and they said their hours have been cut. The food is terrible, no fresh fruit, all from concentrate, no fresh produce. Don't think you're getting a papaya or guava or pineapple. Everything is so overpriced, way beyond even high end resort prices, $35 mahi sandwich from frozen fish and no produce. Nothing fresh, everything cheap and small. This is like a tired 3 star resort and not even close to 5 star anything.