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Southbank Hotel by Marriott Jacksonville Riverwalk

3.5 star property
Riverfront hotel with outdoor pool, near Baptist Medical Center Jacksonville

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Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

Lobby lounge
Hallway
Premium bedding, down duvets, pillow-top beds, in-room safe
Bar (on property)
Premium bedding, down duvets, pillow-top beds, in-room safe
By the St. Johns River, Southbank Hotel by Marriott Jacksonville Riverwalk offers a scenic escape with a garden and outdoor pool. Relax at the bar or get moving in the gym while staying connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Parking available
  • Pet-friendly
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Self parking
  • Room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 22 meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is ฿3,724
฿4,227 total
includes taxes & fees
21 Sept - 22 Sept

Room options

Check availability for these dates

Tonight

Sept 9 - Sept 10
Check availability for tonight Sept 9 - Sept 10

Tomorrow

Sept 10 - Sept 11
Check availability for tomorrow Sept 10 - Sept 11
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, River View (Partial River View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, River View (Partial River View)

7.2 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(69 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 Bedroom (Partial Water View)

7.0 out of 10
Good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 74 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(111 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, River View

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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Hyatt Regency Jacksonville

  • Pool
  • Pet-friendly
  • Parking available
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9.0 out of 10, Wonderful, 1,284 reviews
The price is ฿5,710
฿6,546 total
includes taxes & fees
18 Sept - 19 Sept
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About the area

Map
1515 Prudential Dr, Jacksonville, FL, 32207

What's nearby

  • Baptist Medical Center Jacksonville - 10 min walk - 0.9 km
  • Florida Theatre - 15 min walk - 1.3 km
  • VyStar Veterans Memorial Arena - 3 min drive - 2.3 km
  • Daily's Place - 4 min drive - 3.0 km
  • EverBank Stadium - 5 min drive - 3.3 km

Getting around

  • Jacksonville International Airport (JAX) - 21 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 23 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 42 min drive
  • Daytona Beach, FL (DAB-Daytona Beach Intl.) - 86 min drive
  • Jacksonville Station - 11 min drive
  • Riverplace Station - 5 min walk
  • San Marco Station - 9 min walk
  • Kings Avenue Station - 9 min walk

Restaurants

  • ‪Panera Bread - ‬8 min walk
  • ‪The Bearded Pig - ‬12 min walk
  • ‪Morton's The Steakhouse - ‬20 min walk
  • ‪V Pizza - ‬6 min walk
  • ‪The Southern Grill - ‬5 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

Southbank Hotel by Marriott Jacksonville Riverwalk puts you within a 15-minute drive of St. Johns Town Center and Jacksonville Naval Air Station. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a fitness centre, a terrace and a garden. The comfortable beds and helpful staff get great marks from fellow travellers. Public transportation is only a short walk: Riverplace Station is 5 minutes and San Marco Station is 9 minutes.

At a glance

DONE

Hotel size

    • 322 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Uncovered on-site self-parking (USD 16.00 per day; includes in/out privileges)
    • Uncovered on-site valet parking (USD 22.00 per day; includes in/out privileges)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Pool gate

What to do

  • Pool table
  • Golfing nearby

Working away

  • 24-hour business centre
  • 22 meeting rooms
  • Conference centre (39425 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1980
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Here's the breakdown, no surprises

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 20 for adults and USD 5 to 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from 1 August 2025 to 31 October 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per night, plus a one-off cleaning fee of USD 50

Parking

  • Uncovered self-parking costs USD 16.00 per day with in/out privileges
  • Uncovered valet parking costs USD 22.00 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Frequently asked questions

Does Southbank Hotel by Marriott Jacksonville Riverwalk offer free cancellation for a full refund?

Yes, Southbank Hotel by Marriott Jacksonville Riverwalk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 11 kg per pet. There's a charge of USD 50.00 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes. Self-parking costs USD 16.00 per day. Valet parking costs USD 22.00 per day. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Southbank Hotel by Marriott Jacksonville Riverwalk?

Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Southbank Hotel by Marriott Jacksonville Riverwalk?

No, this hotel doesn't have a casino, but bestbet Orange Park (20-min drive) is nearby.

What is there to do at Southbank Hotel by Marriott Jacksonville Riverwalk and nearby?

Southbank Hotel by Marriott Jacksonville Riverwalk has an outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, there's an on-site restaurant.

What's the area around Southbank Hotel by Marriott Jacksonville Riverwalk like?

Southbank Hotel by Marriott Jacksonville Riverwalk is located by the river in Downtown Jacksonville, a short 5-minute walk from Riverplace Station and 20 minutes' walk from Florida Theatre. Travellers say that the area is walkable and good for shopping.

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Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Bar
Food
Lobby
Breakfast
Bathroom
Restaurant

Reviews

10/10 Exceptional

I found this hotel to be okay. The staff was friendly and professional but I think the age of the hotel was disappointing.
Brenda, 2-night trip

10/10 Exceptional

We love this hotel

This hotel is amazing!! Staff were highly professional, trained and manerly! Breakfast was wonderful!!!
Sandra, 1-night trip

8/10 Very good

My room was older than my friends dead insect in s

Came for the NFL game very accommodating.
don, 2-night trip

10/10 Exceptional

Had a wonderful stay
Kimberley, 2-night trip

10/10 Exceptional

Nice hotel
Marcia F., 1-night trip

10/10 Exceptional

It's always a pleasure when we stay here ❤️
Kamura, 1-night trip

10/10 Exceptional

Good value, nice stay

We've stayed here many times and always enjoyed it. It's nice, quiet, clean, the staff are friendly and helpful. For those interested there's a fairly busy bar off of the lobby as well as two restaurants on premise (room service is available). The Riverwalk, behind the hotel, is beautiful in the evenings for a romantic stroll or good during the day for a walk or jog.
Tammie, 1-night trip

8/10 Very good

Great location.
Timothy, 2-night trip

10/10 Exceptional

Great stay
James, 1-night trip

10/10 Exceptional

Nice bed

They are obviously still in renovations, but the bed was super comfortable and the staff was fantastic! My room had a nice view. I can't complain
Samuel, 1-night trip

10/10 Exceptional

Great location, close to a few breweries, VyStar arena, and some good restaurants.
Joseph, 1-night trip

10/10 Exceptional

Nice hotel
Noel, 1-night trip

10/10 Exceptional

Great hotel

We had a great time, the only thing I would’ve changed if I could would be the food service stay open until a little later. Did a concert and no food places open in that area after10pm.
Matt, 1-night trip

10/10 Exceptional

The staff in the hotel did a great job ☺️
Carolina, 3-night trip

10/10 Exceptional

Great place to stay when you need to be close to the Jacksonville Children's Surgery Center.
Deborah, 1-night trip

10/10 Exceptional

Great restaurant in hotel which made dining before concert easy. Smash burger was excellent!
Carrie, 1-night trip

8/10 Very good

Everything was nice.
Dorian, 1-night trip

10/10 Exceptional

I’ve stayed here before the employees are always pleasant and that makes everything better!
Lisa, 1-night trip

10/10 Exceptional

It’s just beautiful there everything’s clean nice staff I’m so far
Jeremiah, 2-night trip

10/10 Exceptional

It was on the riverwalk and close to some restaurants.
Nancy, 3-night trip

10/10 Exceptional

Everything was great!
CHRISTINA, 1-night trip

10/10 Exceptional

Incredible. Nice, clean and professional staff.
Dedra, 1-night trip

10/10 Exceptional

It was great!! Front desk was amazing!
Catherine, 1-night trip

6/10 Good

It was ok the carpet was ripped and dirty… the whole place needs a remodel
1-night trip

10/10 Exceptional

Staff was friendly and accommodating
Shandis, 2-night trip