Breakfast is very bad value. Streaky bacon is only the first of many issues. WiFi slow and blocks some VPNs. Low water pressure. One lift broken, the other enraging.
Staff are great and if you can get over the unnaturally long pillows the beds pretty comfortable too.
Apparently charged me a tenner to upgrade my room without checking with me first.
Typically vexing hotel TV.
Robert
Robert, ทริปธุรกิจ 2 คืน
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8/10 ดีมาก
26 มี.ค. 2025
Good hotel, very helpful staff, reasonable location 10-13 minute walk from the center of town and the Backs. Didn’t try the restaurants or bar.
Stephen J
Stephen J, ทริป 2 คืน
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10/10 ไร้ที่ติ
19 มี.ค. 2025
DAVID M
DAVID M, ทริป 1 คืน
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4/10 พอใช้
2 มี.ค. 2025
A very shoddy experience in too many ways.
Was the manager "working from home", we wondered? To list but a few points: The shower was jammed on cold; the basin plug didn't work; there was just enough milk for a cuppa at teatime or a coffee in the morning but not both (a cunning ploy to drum up charges for room service, perhaps?); the room was cold and smelled of damp; the main lamp didn't work; nearby plumbing was noisy all night; the carpets were badly-fitted and frayed; only coco-pops and bran flakes were available at breakfast - everything else having run out by 09:30; the cooked breakfast was either dried-out (mushrooms), finished (eggs), soggy (hash browns) or cold (baked beans); tables were filthy and uncleared; cutlery, when it eventually came, had to be sent back as it too was filthy and my fork still gooey with somebody eles's food; we had to queue both to check in and check out; the pillows were like bricks; no turn-down service was provided; etc. etc. An irritatingly over-priced and utterly underwhelming visit. A 10 minute walk to the nearest parking didn't help either.
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ทริป 1 คืน
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8/10 ดีมาก
21 ก.พ. 2025
Night away with friends
Stayed here for a friend’s birthday celebration, rooms great, service in the cocktail bar was very slow. And not being able to be served at the bar, only table service was a pain.
Nick
Nick, ทริป 1 คืน
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10/10 ไร้ที่ติ
17 ก.พ. 2025
Mary
Mary, ทริปกับครอบครัว 4 คืน
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10/10 ไร้ที่ติ
7 ก.พ. 2025
Justine
Justine, ทริป 1 คืน
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10/10 ไร้ที่ติ
6 ก.พ. 2025
Carolin
Carolin, ทริป 2 คืน
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8/10 ดีมาก
2 ก.พ. 2025
Good location
Initially allocated a rather drab room with badly stained/damaged carpet - unacceptable as the hotel was not fully booked. On contacting reception about this, we were kindly moved to a much nicer room with a park view.
Enjoyed the underfloor heating in the bathroom, quality bedding and windows that you can open to let in fresh air.
Missed having a bathtub as most rooms only have a shower.
Cleaning could be improved as the chaise was stained - rather off-putting.
Overall a nice stay in beautiful Cambridge
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ทริป 1 คืน
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10/10 ไร้ที่ติ
20 ม.ค. 2025
sharon
sharon, ทริป 1 คืน
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8/10 ดีมาก
6 ม.ค. 2025
Great location, very friendly staff everywhere, excellent breakfast with plenty of gluten-free options that we weren't expecting. Nice Krups coffee machine in room and small fridge, lovely shower.
A few niggles with the facilities - bathroom vent did not extract quickly when steamy - there was a switch outside the bathroom which did nothing. One of the bedside lamps did not work at all. Youtube showed on TV as an option but did not work. There weren't many TV channels either, you could get a lot more with standard Freeview.
Would recommend to others as a lovely historic building in the centre of town, it smells amazing and we slept amazingly.
Reece
Reece, ทริปโรแมนติก 1 คืน
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6/10 ดี
2 ม.ค. 2025
The hotel itself is lovely, well decorated and comfortable. The service however was quite poor. The staff allocation was very odd - check in took ages because there was only one person on the desk, and there was only one bartender making drinks on a very busy evening - it took nearly half an hour to get two drinks. Not what you would expect from a luxury hotel, and no apologies.
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ทริป 1 คืน
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8/10 ดีมาก
31 ธ.ค. 2024
Charlie
Charlie, ทริป 1 คืน
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10/10 ไร้ที่ติ
29 ธ.ค. 2024
paul
paul, ทริป 2 คืน
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10/10 ไร้ที่ติ
27 ธ.ค. 2024
Very pleasant staff and charming facilities befitting Cambridge where I was a student in the 1960s