Actually, I didn't stay at Hyatt Place Waco on this date. I mistakenly booked for a day sooner than the day needed and when I tried to change the booking (admittedly, the day of) Hyatt was unwilling to change it forcing me to rebook for the actual date and not get a refund for the my error, even though no one stayed in the room.
It is a little frustrating. I admit the error on my part, however, to not be extended a little grace, I guess is simply indicative of the times we live in.