We LOVE Embassy Suites…but, the mattresses were *really bad* in our room. Also, everything seems a little “old” (nicks, wear and water stains on the furniture, stains on carpeting, rusted pool chairs, etc). It just doesn’t seem fresh. Of course, there’s a ROI when spending money on all new furniture and carpeting, etc. Embassy suites is our favorite chain-it fits our family perfectly and we travel a lot. They all just seem a little rundown.
The staff was amazing-very friendly and accommodating. We love the manager’s reception and the breakfast (but no biscuits and gravy?!-maybe that was for the best for me…)
PLEASE don’t let this hotel run into the ground. We do truly love it.