ฮิลตัน ลอสแอนเจลีส/ยูนิเวอร์แซลซิตี้

FUN

Nice!

Alka, ทริปกับครอบครัว 2 คืน, 22 เม.ย. 2022

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Rap R

Room cleanliness was Ok. Bathroom was dirty especially the shower fixture is rusty need TLC. The tub was old not super clean. The service especially the house keeping was pretty bad, had to wait atleast 45 minutes to get the spare towels. The elevators take a while to arrive had to wait 5-10 minutes sometimes to get the elevator. Only nice thing about this hotel is closer to universal studios and have a pretty nice view except that everything is pretty bad

ทริปกับครอบครัว 1 คืน, 16 เม.ย. 2022

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Great location but lacking that touch of luxury!

Great location for universal, not that child friendly with food offerings and prices in restaurants. Hilton still charging for wifi, because i booked through hotels and not direct they wouldn’t let me use my Hilton honours account. Finally the shower in our room was cold and not that powerful.

Michael, ทริปกับครอบครัว 2 คืน, 11 เม.ย. 2022

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We stayed M-Sat and was told that due to COVID the room was not going to be cleaned until the 4th day. we had to keep asking to get clean towels and we had to empty the garbage. Due to the luggage rack on the roof of the car we had to pay moor for parking.

Belinda, ทริปกับครอบครัว 5 คืน, 11 เม.ย. 2022

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Decent but not up to Hilton standards

We stayed here for 6 nights over spring break and overall it was totally fine but not great in any way. Here are the good and bad: Good: - Self parking is available although it costs $35/night. Fairly plentiful in April (YMMV) and convenient. - Shower water pressure is super powerful. - Beds are decent/comfortable. - Walking distance of Universal Studios (about 10 min max). - Walking distance of the Metro red line (downhill to the station, uphill from the station). It's very dirty and sketchy though so I wouldn't recommend using the Metro red line at all. We regretted the one time we did. Also close to the 101 freeway. - Great view! - Nearby In-N-Out! - Elevators are fast. Minimal lines to go up in the evening at times. - Easy check in and check out. Not So Good: - Constant significant noise from the water pipes. I haven't stayed in another room here but you have to be aware that there is significant noise of water flowing through the pipes that, 1.) varies between medium level to fairly loud and intrusive, and 2.) is constant. Literally, it never stopped during the entire stay. During peak hot water usage (morning and evenings -- up to midnight at least) it is constantly loud. I had to wear earplugs even at one point, but we were able to sleep nonetheless. Never encountered this before at any other hotel. - Hot water was limited during peak hours consistently. Enjoy your lukewarm showers before bed! - Some stains on linen.

Philip, ทริปกับครอบครัว 6 คืน, 11 เม.ย. 2022

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Disappointing hotel room

The toilet was broken. We had to take top of toilet lid off, put our hand inside where the float is to push down in order for the toilet to flush every time it was used. The phone in the room was also extremely dirty.

Cyndi, ทริปกับครอบครัว 1 คืน, 9 เม.ย. 2022

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The room was spacious with a great view of the city. The breakfast that was included was very crowded and we left since they didn’t even have brewed coffee available. We called for valet to get our car to leave and nobody answered then we had to wait at the desk to get someone to take our ticket.

Joseph, ทริป 2 คืน, 8 เม.ย. 2022

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Overall Hilton hotel is great. However coffee maker in the room did not work.

Linette, ทริปกับครอบครัว 3 คืน, 8 เม.ย. 2022

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Unhappy

Unhappy about the service. I was not notified about the housekeeping service not being done daily. Very disappointed. The water pressure from the shower water was horrible. I requested two queens bed but I don’t think I was given what I requested. The bed looks like it was a full size. The next door guest were loud.

ทริปกับครอบครัว 2 คืน, 5 เม.ย. 2022

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Universal Studios base

Walking distance to Universal Studios, very convenient! Shuttle service is available but the walk was easy. Unfortunately we didn’t get to try any of the restaurants since we were in the park all day. Will definitely stay here again.

ทริปกับครอบครัว 2 คืน, 3 เม.ย. 2022

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