โรงแรมเบสท์เวสเทิร์น แกรนท์พาร์ค

I’ve stayed at this hotel before. It’s not a hi se

The stay was OK. I waited for the Porter store my bags and he never came. Someone else put them in storage after waiting at least 15 minutes. This is while the people at the front desk watch me stand there. Then when I finally was there to check in, I told the person at the front desk I need my bags and I was told the Porter would be there. So I sent my wife to get our bags. After finishing with me and getting me my keys the person at the front desk asked if they could do anything else and I said give me my bags. And they were shocked that the Porter still was not there. So they finally walked over and got my bags. I’ve stayed at this hotel before. It’s not a hi service type of place, but there wasn’t really any service this time. I’ll probably be staying somewhere else next time.

Sara, ทริปกับครอบครัว 1 คืน, 24 ก.ค. 2021

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Recommended

The hotel rooms seem a little out dated, especially in the bathrooms. Overall the comfort of the room is acceptable. We stay here almost every time we visit our daughter because of the convenient location and affordable rates. For those coming into the city planning to be very active and only use the hotel for sleep, it is a great place.

Kimberly, ทริปกับครอบครัว 3 คืน, 23 ก.ค. 2021

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Pleasant, fine stay - but where's housekeeping?

Every staff member I encountered was pleasant, helpful, and professional. I appreciated their friendly demeanors. The room was tidy and generally clean. My only issue with the room itself is that it was never cleaned while I was there. I was there Friday night to Monday morning, and no one came to make up the room while I was gone all day Saturday or Sunday. In the grand scheme of things, it's not that big of a deal, but I did think tidying the room while I was gone was one of the reasons it cost so much to stay there. Valet service was good, and it was nice to have in-and-out privileges. The neighborhood was safe, and there's a Yolk restaurant a 3 minute stroll around the corner from the door. Google Maps doesn't show this, but there is a loading zone for valet vehicles right at the door as well. My only other complaint was that there were smokers RIGHT AT THE DOOR into the building at all hours. In my home state, that's illegal, so I'm really not used to having to walk through a cloud to get into the building.

Elizabeth, ทริป 3 คืน, 23 ก.ค. 2021

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My grandchildren and I stayed here while going to the Art Institute of Chicago and the Field Museum. the most difficult part were the elevators, but the people were friendly and the room was fine.

Kathryn, ทริปกับครอบครัว 2 คืน, 22 ก.ค. 2021

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Great place for vacations.

The hotel is very good. Perfect location. Everything is very clean and the rooms are very comfortable. There is no cleaning service in the room. I'm not talking about changing towels and bedding, but they never clean or take out trash. They do not have a restaurant and there is not one nearby.

Hector, ทริป 4 คืน, 19 ก.ค. 2021

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Good enough.

Ok. Check in was very very slow. Room was mostly clean but run down. You can start to see a bit of mold starting in the bathroom above the shower. Beer cap found on floor from previous guest. Guy doing the valet was perfect. Very kind, fast, attentive.

ทริปกับครอบครัว 2 คืน, 16 ก.ค. 2021

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Complicated parking

Parking is a little complicated as there is no on-site parking. The closest parking garage is a couple blocks away and runs $30 a night. The day we needed new towels and the trash taken out, housekeeping didn't show up to work so nothing got done. Otherwise Staff was friendly.

Sarah, ทริปกับครอบครัว 3 คืน, 15 ก.ค. 2021

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Adequate

Decent hotel, great location

ทริป 1 คืน, 10 ก.ค. 2021

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Photos were deceiving! The hotel was not in the condition the photos on web site were displaying! Also we found one cockroach in the bathroom! Hair in the tub and the sink! The carpet in the room smelled of mold and the air conditioning on the wall was old and too close to the bed! We were on floor 5 and heard the ambulance and police all night! The restaurant was not open and no refrigerator or microwave!

Tamica, เดินทางเพื่อทำธุรกิจ 3 คืน, 9 ก.ค. 2021

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Nice birthday getaway stay at Best Western

Nice stay and view to Michigan lake from room window. They allowed us to check in earlier, which was nice. Also got a free upgrade from queen to king bed.

Ulrike, ทริป 1 คืน, 5 ก.ค. 2021

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