2/10
The room AC would not cool, we expressed this to the front desk, four times and nothing was done. July heat in Atlanta is not the time to have an air condition not working properly. The room was humid, sticky and hot. We did not have a garbage can in our room which we asked for the first day of arrival And never received. The bathroom light in the room for the shower was dangling and hanging by a screw. Overall, this property is absolutely atrocious. It needs a lot of maintenance and a deep clean before they charge the prices that they charge this weekend. And I would chalk it up as I had a bad experience but every single person I spoke with staying here also had lots of complaints. There was not one satisfied customer in that hotel this weekend. You could not pay me to stay here ever again. I stayed at cheaper hotels and had better quality and service than I did here. Lesson learned, I will avoid this property at all cost, and you should too!!
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