Our estate was pleasant. The staff was friendly and hopeful. The only hiccup was them charging $25 per day per room " facility fee", ostensibly for the gym, internet etc. like many, we did not use the gym. Internet was supposed to be free or included. Well, if I have to pay $25 per day, it is not included. It is extra.
After the fact, I found the reference to the $25 facility fee somewhere buried in the hotel services description. It has to be explicitly and obviously mentioned. However, they failed to mention it even at the check-in.