I have stayed in many budget-friendly motels. This one was very sketchy and unsafe. Upon entering the lobby I was “greeted” by an armed security guard. I asked about his armed presence, and I assured the motel was safe. He said he was armed to “keep out homeless people.” The ceiling in the lobby had a fairly large hole in it with exposed pipes. I checked in and discovered no blankets were on the beds. I asked for 2 but was told, “We have been giving them out all day; I’ll see if I can find one, and if I can, I’ll bring it up. Go to the wall, flip the switch to cool, and turn the heat up to 86°.” It was around 6° that evening. At 1:00 am, I hear someone knocking on a door down the hall asking for the people’s last name. The man then identified himself as the manager, and said, “I need your last name so I can check you in.” How did they get in the room without being checked in and given a key? I let Hotels.com know about the situation, and they tried, but getting a refund was out of their hands.