โรงแรมฮันติงตัน, ซานฟรานซิสโก

For a hotel this expensive you would expect them to have Wi-Fi that works and not to have thread bare sofas in their lobby. We definitely do not feel like we got value for the amount of money we spent! The room is great but definitely not worth the price.

Good location Nice area Pleasant hotel Good food

The WIFI was not working in my room for all four days I was there. I called the number the front desk gave me but that didn’t help

Overall it’s a nice charming property. It’s been a few years since my last stay and the service has gone downhill and was often strange or confusing. When my room was ready they sent me to the wrong room and my key card didn’t work and another guest had just checked into that room, so it was a bit awkward. The next room smelled a bit musty and when I went to call down for room service I realized none of the phones worked. They sent the tech up who admitted he thought it was the room that was broken. They sent a bellhop to give me a new room key. Oddly the bellhop didn’t even offer or try to move my bags to the new (and 3rd) room. No one apologized for any of the inconvenience. The new room was comfortable, although it should be said that the feather toppers on the bed were worn and probably should have been replaced a few years ago. I also kept the ‘do not disturb’ on my door for several hours while I was working in my room and despite this housekeeping knocked on my door 3 times one morning interrupting my work and phone calls. Finally, for a hotel with a full service decent restaurant it’s not clear why the room service menu is so limited or why the room service food is so terrible. I had an omelet that was literally bathing in oil. Sad to see what’s happened to this otherwise charming hotels.

Great hotel overall, one of the best I have ever stayed at. Unfortunately California and as an Francisco are managed by corrupt incompetent people. The homeless situation is out of control. I have never seen so many especially in the posh location like Nob Hill. Walked out of the hotel to see a man shooting heroin up his vein in the middle of the day. Many homeless on benches in the park right outside of the hotel. The city raised an enormous amount of money specifically for the homeless problem and it only got worse. There are however nice posters about diversity hanging around. This should make you feel better about paying $700/room/nigh.