The hotel is on a busy street that is used by very loud cars and bikes through the night, if you don't sleep well this isn't the hotel for you. The room we stayed in had secondary glazing however this did nothing to help with the traffic noise in the night. The hotel do not offer a cooked breakfast in the morning, breakfast is from Clair's Café next door to the hotel and didn't offer anything to set you up for a day walking in London we booked in at a nearby restaurant for breakfast. Although the hotel says it has a bar there isn't one, there are lots of bars in the area and there is one next door just not one in the hotel.
Steven
ทริป 4 คืน
10/10
Robert
ทริป 1 คืน
8/10
Very accommodating. Friendly service.
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
8/10
JOANNE
ทริปธุรกิจ 1 คืน
10/10
Centrally located and the staff was very friendly and attentive! Glass water bottles each day and a Nespresso machine in the room. Actual room to move around in the Jr Suite for myself and two daughters to stay all on one room.
Mary
ทริปกับครอบครัว 6 คืน
10/10
Lovely hotel, staff were very helpful and friendly. The junior Suite was perfect for our needs.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
Lovely hotel and perfect location.
Breakfast is a voucher for the bakery next door. This is fine for a couple of days but could become monotonous if your staying for longer.
Would recommend
Joanne
ทริป 2 คืน
8/10
The hotel is ideally located on Shaftesbury Avenue. The welcome at reception was excellent and checkin process good.
The rooms are clean and comfortable with everything you need. We had requested a Queen bed but ended up with twin beds. The only downside to the room was the large step into the bathroom, this would be a challenge for someone with mobility issues, I think this should have been mentioned at checkin. Otherwise would recommend hotel as it was good
Paul
ทริป 1 คืน
4/10
Bon hotel, et très bon service client, mais ils prélèvent un dépôt de 30 £ pour le mini bar à l'arrivée, au check out ils disent qu'ils me le recréditent puisque je n'ai rien consommé, mais trois jours après il n'est toujours pas recrédité, et impossible de les joindre par email.
Guillaume
ทริป 1 คืน
6/10
Sara
ทริปธุรกิจ 1 คืน
8/10
Claire
ทริปกับครอบครัว 1 คืน
8/10
Great Staff - Good location
Comfort and value for money fair
Towels replaced twice unnecessarily (suggest you use convention replace if on floor otherwise not required)
James
ทริปธุรกิจ 2 คืน
10/10
DANIEL
ทริป 2 คืน
10/10
Claire
ทริป 1 คืน
6/10
Conny
ทริป 1 คืน
6/10
Søren
ทริป 1 คืน
10/10
Holly
ทริป 1 คืน
10/10
Great stay and friendly staff. Doina was especially helpful with our reservation.
Sarah
ทริปธุรกิจ 4 คืน
10/10
richard
ทริปกับเพื่อน 1 คืน
10/10
We geatly enjoyed the convenient location. It was walking distance to theaters, dining, night clubs, and even the British Museum.
Carla P
ทริป 2 คืน
10/10
Wilma
ทริป 5 คืน
6/10
I arrived fairly later on into the evening as a lone female business traveller. On arrivial the two gentlemen on reception were polite but fairly intense, I was requested to provide ID for them to scan, as a UK resident I do not have to do that and I was not confident for that information to be kept on file. One of the young men also follwed me upto my room, opened my room for me and walked inside to show me the mini-bar, which I hadnt asked for and as a solo female traveller I found quite offputting. Not what I needed at 11pm and I did have to ask him to leave. The room was tidy but overall run down and grubby, bathroom shower and sink needed a wipe doen before use and the hotel linen had marks I guess from long-term use.Hotel is on Shaftsbury avenue which is a fairly noisy road, luckily I had my own ear plugs which helped and is something I would highly recommend. Overall this is 3 star standard, its expensive for what it is and I know of other hotels in the area that are nicer standard, less intense reception staff and overall better value money for the price I paid. Probably wont be back.
Gemma
ทริปธุรกิจ 1 คืน
10/10
Perfect location if you want to explore west end theatres