โรงแรมไทรทัน, ซานฟรานซิสโก

I love this hotel! Britt at the front desk is such a gem, and is always so nice when I stay here. Love the free happy hour, the macarons they give are you die for! Seriously the best I’ve had in the states. Love the free coffee/tea station in the morning. The location can’t be beat, literally steps away from the heart of China Town. I love that they are dog friendly and don’t charge an extra fee! My dog loves staying here. This is my preferred hotel when I stay in the city!!

Everything was ok just by the time I checked in they charge me again For the room when I payed already

nice hotel in a convenient location but the lights in the rooms are sensor activated and very sensitive - one morning I had to shower completely in the dark

Great hotel! Best location close to Union Square Friendly staff

The hotel was clean, the staff was courteous and helpful, the room was furnished so comfortably I felt like I was at home. I will be back.

Cute hotel near the Chinatown gate. Staff has always been incredible. I've stayed here before and been quite happy. This time, I was given a small interior room with no ventilation and had a choice between a noisy in-window air con unit or dying of heat all night. Something needs to give -- get a real HVAC system for these rooms. The fact there was a thermostat on the wall was interesting given there were not outlets for air....We stayed during a week that SF was booked out so paid a super premium for this room, and I expected a lot more.

This was one of the original boutique hotels in San Francisco. I stayed back then and the hotel was stylish and impressive. Now it’s a mix of hits and misses. The check-in and check-out experiences were painful with one person and a big line at key times. I called the desk saying I needed to just drop my key and leave, but was instructed to get in line which required a 20 minute wait for a 15 second transaction. The lobby is chic, but hallways and rooms don’t feel fresh. The decor is intriguing, but with mold in the shower and a tv and mirror placed so they can’t be used, the stay was not without complaints. It also seems that hallway noise easily made it into the room all night. The location is great so weigh that with the drawbacks. Pricing isn’t bad either for the neighborhood, but it’s not cheap either so improvements are needed.

Your front desk staff was incredibly helpful when I checked in on Sunday afternoon before Dreamforce and there was an issue with my reservation. They worked and leveraged all avenues to make sure I had my room for the week. I think Marie was her name? She was fantastic!!

Wonderful and help

It is a very convenient location to walk around the city of San Fransisco with eateries, China Town and shopping areas. The hotel interior decoration is very unique and artsy. Front desk staff are very polite and helpful. Perhaps to provide a kettle to boil hot water will be good.