We were warmly welcomed upon arrival and informed valet was complementary. The check in process was smooth and she relayed many details regarding amenities to our stay. We visited the Coney Island restaurant in the casino our first day; food was hot but lacked in flavor and the buns weren’t steamed. We enjoyed a few games on the floor and went for a swim. The pool is large enough you don’t really bump into others and the hot tub has plenty of room also with good jets. Although, the hot tub bench and floor are crumbling, leading to loose concrete on the floor of the tub and pulling of your suit or shorts when sitting on the bench. That evening we visited the Thunder Bar, enjoyed a few drinks and the game; barkeeps were friendly and polite. Day two we returned to Thunder bar for a breakfast of eggs, hash-brown casserole, bacon and toast. Would have liked to see some fresh fruit options too. My husband had the breakfast quesadillas. Everything was delicious and service was excellent. Upon returning from our outings that day we again went for a swim around 8 pm or so. There were zero towels in the bins, I returned into the hotel and asked an employee for towels. She stated that they were in the dryer and would be brought out soon. I returned to the pool got in expecting towels shortly. Over the next hour I watched the bins and towels never arrived. We had to ring our suits out, dash back to the room cold and soaking wet. I checked out our window about an hour later, no towels.