4/10 Fair
Jan 1, 2025
very disappointing
We were really looking forward to this as we had booked a year in advance based on 2023 reviews. Sad to say it did not live up to them. The room is badly in need of good workmanship. Like other current reviews we noted the poor repairs, cheap furniture and the edge of the tub was literally shattered and poorly patched. There was nothing in the bedroom on which to hang or store clothing. No luggage rack anywhere. Bed was comfortable but rest of furniture was not. Had to turn the AC on to reduce the heat in the room. Were waken up between 8-8:30 Sunday morning by very loud metal clanging. This was followed by really loud knocking around 9 as police threatened to break down the neighbours' door to evict them. I guess they were the source of the noise we heard up to 3 am and the dog barking. Then when we came back for a rest it was non-stop opening and closing of that door and walkie-talkies on full volume.
The bed was great but variety for the pillows would be appreciated. This hotel is in a great location. Recommend the hotel parking as it is the most convenient option.
No one was too concerned about what we were experiencing. This was a major birthday stay and we would rather we hadn't come at all. We wouldn't stay here again unless we had no other options.
Verified traveler
2-night trip
Verified Hotels.com guest review
