Decent hotel but I expected more given the price and reputation. We stayed in the North Tower but we had to check in at the South Tower and walk across the bridge instead of being able to check-in at the first floor of the North Tower. Housekeeping had an attitude when I requested to clean our room even though they advertised room cleanings up to 2 times per day. The Vue bar was never open, which was disappointing. There was no express check out, we had to stand in line to hand the keys back; would be great to be able to check out via the television or online somehow. It sounds nitpicky but these things are standard in my experience with nicer hotels such as the Intercontinental. Great location, great views of Olympic Park though.
ผู้เข้าพักจริง
ทริปกับเพื่อน 2 คืน
10/10
Leroy
ทริป 1 คืน
8/10
Andrew
ทริป 3 คืน
10/10
Everything was great. The service amazing experience. My room was very nice and comfortable.
Erica
ทริป 2 คืน
10/10
Loved it i do differently plan to book again
Wilner
ทริป 1 คืน
6/10
Rooms are outdated, beds and pillows are not comfortable. Our room was not cleaned daily after several requests, more towels and a blanket were sent to the room and placed on the floor. We were told the pool is closed as of last week 6/10/25 and that was not true at all. Our kids were excited to swim at the end of the day so on the final night we went exploring and sure enough it was open and kids swimming. The staff was not very helpful and I was hoping for such a better hotel experience, especially for the price!
Heather
ทริปกับครอบครัว 3 คืน
10/10
Naroderick
ทริป 1 คืน
10/10
Jason
ทริปกับครอบครัว 1 คืน
10/10
Naroderick
ทริป 1 คืน
10/10
Location is perfect. Room was a bit outdated.
Kendra
ทริป 2 คืน
4/10
Jay
ทริป 1 คืน
10/10
It was Amazing.
Sandra
ทริปกับครอบครัว 3 คืน
10/10
Eric
ทริป 1 คืน
8/10
Nathaniel
ทริปกับครอบครัว 1 คืน
6/10
Vending machines either did not work (drinks were dispensed hotter than being left at room temp, hit or miss one did not take cards and other did not give change when cash used. Ice machine on our floor did not work. Curtains seem to be a little outdated or damaged barely working on slides. As well as when there is an event going on there, it seemed there was never enough working elevators for such a large hotel there needs to be more ways to get to and from your rooms because the stars were hard to locate .
Angela
ทริป 1 คืน
10/10
Good place to stay and rest your head. Good for business or pleasure.
Jonathan
ทริป 1 คืน
10/10
Dyrt men rigtig fint hotel tæt på centinel Park.
Roobathasan
ทริปธุรกิจ 3 คืน
10/10
Hayes
ทริป 2 คืน
10/10
Excellent service and convenience.
Semiramis
ทริป 2 คืน
10/10
Stayed for 6 nights in May 2025. Spacious and clean rooms with a comfortable bed. The staff was very friendly and helpful. Housekeeping sent me messages when they couldn't clean the room when I had the do not disturb on to arrange an alternate time for cleaning as well. One suggestion would be to have brighter lighting in the bathrooms and also better sign posting to come to the upper level check in desk at the South Tower, especially when you get dropped off at the North Tower carpark late in the night 😊
Navinda
ทริปธุรกิจ 6 คืน
10/10
Great
Herman
ทริปธุรกิจ 2 คืน
10/10
it was good just the room i booked with balcony was not the room they gave me