ไฮแอท เพลส บาตงรูจ/I-10

The lady working the register/ check in was nice, but the manager at the time told my friend the bar was closed and would not allot him a cocktail, this was Saturday afternoon. We were told the policy was that you could order a drink contactless and they would bring it to your room, or something like that. But the manager was playing on her phone and wouldn't even get up.

Furlow, ทริปกับเพื่อน 1 คืน, 14 ส.ค. 2021

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Nice and clean.

Wyman, ทริป 1 คืน, 3 ส.ค. 2021

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Too tall for couch!!!

Will not stay again. We reserved a king with a fold out sofa. At bedtime our son who is 17 and 6ft. 4 in. Began to fold out the sofa. Surprisingly it didn’t open. We went to the front desk after changing out of our pajamas. She said we have one room left it’s a pullout. Went packed everything up traipsed at midnight to find the new room was EXACTLY the same. It also was hot and reeked of smoke. We went back down to the desk and requested a Rollaway.... nope don’t have those. Then requested we Go back to our previous room. We went back and I (mom) slept on the couch. Very displeased with the service and the incorrect information on the booking.

Brandon, ทริปกับครอบครัว 1 คืน, 2 ส.ค. 2021

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The worst stay ever in a hotel!!

After many great stays at Hyatt Place, this was dreadful! Lady at check-in was rude, in efficient and not informed. She was eating her dinner at the front desk during the check in. Elevator was broken, large trash bags were in the hall, carpets were dirty and stained and the Tv was broken. Waited for an engineer for an hour then finally convinced the front desk to change our room. The next room even more shabby and dated. Only highlight was a great shower and good towels. The breakfast was disgusting!

Gwendolyn, ทริป 1 คืน, 1 ส.ค. 2021

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Very comfortable room, staff and cleaning people super nice! They kept all areas very clean except the one elevator that was working should have been mopped more often. I would definitely stay here again if I’m back in this area.

Robert, ทริปกับครอบครัว 2 คืน, 25 ก.ค. 2021

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Okay

The room was clean and comfy. The TV didn’t work, which was disappointing since we really wanted to watch the Olympics. Check in was slow—we were third in line, and after spending 10+ minutes in line while the employee helped the two people in front of us, she leaves and says someone will be with me shortly. The employee who took care of me was friendly. The fitness center was awful—two treadmills and a bike. Expected much more from a Hyatt and such an expensive hotel for the area. Will definitely pick a different hotel next time.

ทริป 1 คืน, 23 ก.ค. 2021

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Great Room Great Price

Room was clean and staff was friendly. We decided to get way and just rent a room and relax. Everything was beautiful and clean.

John, ทริป 1 คืน, 17 ก.ค. 2021

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One night stay

I had good stay room was clean. The hotel is located in an area close by a few restaurants within walking distance and the Mall of Louisiana. My only complaint was there was only one elevator working in a six story hotel. However, staff was friendly and I would stay again.

Christopher, ทริป 1 คืน, 17 ก.ค. 2021

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keep searching

no one at front desk upon check in. had to search the employees out. when we opened the door to the room we were hit with a strong mildew smell. we found the carpet totally soaked near the air conditioner. they replaced the room and the new room was fine. the kitchen staff was rude and disrespectful

Nicholas, ทริปกับครอบครัว 2 คืน, 10 ก.ค. 2021

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Only one working elevator and a struggle to receive bath towels.,,

Joclyn, ทริปกับครอบครัว 2 คืน, 9 ก.ค. 2021

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