ลอสแอนเจลีส แมริออท สนามบินเบอร์แบงก์

Charge me for parking

ramandeep, ทริปกับครอบครัว 1 คืน, 9 ต.ค. 2021

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The beds were comfortable and most staff were friendly so that was good but they didn’t offer maid services. They do it every third night but other hotels do it every two nights or upon request. Also I didn’t like the $50.00 early check in fee. We also checked out early so why don’t they offer me $50.00 off for checking out early?

ทริปกับครอบครัว 3 คืน, 3 ต.ค. 2021

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Dirty carpet and bathtub is clogged

Checked in is good and front desk rep has an excellent customer service. The carpet in the lobby is full of stains like black spots on it. Our room carpet has the same black spot as we’ve seen in the lobby. The bathroom tub is not working properly, it’s clogged and the water doesn’t go down when we used the shower head. Can’t have the maintenance people to fix it since we are already tired to have someone come to our room to work for it. Marriott is one of our first choice hotel but this location is very disappointing.

ทริปกับครอบครัว 1 คืน, 3 ต.ค. 2021

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Good stay

Stay was nice the only bad thing was we paid for a king size bed and got two queen orher than that the say was nice its our 3rd time staying there

ramiro, ทริป 1 คืน, 2 ต.ค. 2021

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Disappointing

This stay was extremely disappointing. The property does not enforce indoor masking requirements at all. Nobody wore masks in the elevators, and the tiny sign on the ground floor only (that said limit two people or one family) went unnoticed. Guests were unhappy when I insisted they wait for the next elevator because I was not getting on an elevator with a group of strangers not wearing masks. The property needs additional security to ensure guest safety as well as comfort overnight. On Friday night the small dance convention that was taking place had a collection of intoxicated and boisterous (no masks)people partying up a storm. Unfortunately the room next door took the party there, and finally quieted down around 1 am. On Saturday night it went to a different level, and I finally had some success after banging on the shared door asking for quiet please. Throughout the night, I was woken up by loud people walking around the hallway with no regard to the hour, speaking in very loud voices. Finally at 3.45 am I called the front desk to request that security please come up to make the party IN the HALLWAY stop. Upon checkout, I was informed that many guests complained about the very same thing. Because I had booked my room through Hotels.com, the hotel was unable to provide any type of compensation for the inconveniences. Finally, this hotel still requires you to pay for internet access in your room.

C, ทริปกับเพื่อน 2 คืน, 17 ก.ย. 2021

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Nice stay

Great stay, very convenient.

Ronnie, เดินทางเพื่อทำธุรกิจ 2 คืน, 16 ก.ย. 2021

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Birthday Party getaway

I would prefer knowing the parking costs when I book. Ice machines on two floors didn't work. Everything else was great!!!

Pamela, ทริป 1 คืน, 11 ก.ย. 2021

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Stop charging for parking a d WiFi.

It’s a great hotel. I just get aggravated when I get nickel and dimed into the necessities for a stay. Parking and WiFi should always be included. It’s a necessary part of travel and when paying for a higher end hotel…you should have a better value than a quality inn that does include those items.

Ashley, เดินทางเพื่อทำธุรกิจ 3 คืน, 10 ก.ย. 2021

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Always nice!

Typical Marriott, always clean and way above average in every way.

Michael, เดินทางเพื่อทำธุรกิจ 2 คืน, 26 ส.ค. 2021

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The only complaint was that when another room was using the water there was some brown stuff coming up in the bathroom sink. Which only happen once. So I am guessing something was backed up.

ทริปกับครอบครัว 1 คืน, 21 ส.ค. 2021

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