Skip to main content

Crowne Plaza Knoxville Downtown University by IHG

3.5 star property
Hotel with indoor pool, near University of Tennessee

Choose dates to view prices

Photo gallery for Crowne Plaza Knoxville Downtown University by IHG

Exterior
Exterior
Exterior
Point of interest
Meeting facility
In downtown Knoxville, Crowne Plaza Knoxville Downtown University offers a blend of comfort and convenience. Enjoy the on-site Mahogany's Restaurant for breakfast, lunch, or dinner. Stay active with access to the 24-hour gym or take a refreshing dip in the indoor pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Room service
  • 24-hour business centre
  • 10 meeting rooms
  • Meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
The current price is ฿3,057
฿3,615 total
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible (Mobility)

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Eco-friendly toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(90 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

Eco-friendly toiletries, hair dryer, towels, soap

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Top Floor)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Sofa bed
Hairdryer
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Sofa bed
Hairdryer
Eco-friendly toiletries
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Al fresco dining, open daily
Hilton Knoxville
  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
8.6 out of 10, Excellent, 1,745 reviews
The price is ฿3,397
฿4,016 total
includes taxes & fees
22 Dec - 23 Dec
Hilton Knoxville
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
401 W Summit Hill Dr, Knoxville, TN, 37902

What's nearby

  • Market Square - 1 min walk - 0.2 km
  • Tennessee Theatre - 5 min walk - 0.4 km
  • World's Fair Park - 8 min walk - 0.7 km
  • Knoxville Convention Center - 8 min walk - 0.7 km
  • University of Tennessee - 12 min walk - 1.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 20 min drive

Restaurants

  • ‪Stock & Barrel - ‬4 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪Chivo Taqueria - ‬4 min walk
  • ‪Not Watson's Kitchen + Bar - ‬4 min walk
  • ‪Preservation Pub - ‬4 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

Crowne Plaza Knoxville Downtown University by IHG offers a great location, putting you within a 15-minute walk of University of Tennessee and Knoxville Convention Center. Guests can take a dip in the indoor pool or grab a bite to eat at Mahogany's Restaurant, which serves breakfast, lunch and dinner. Also, Neyland Stadium and Thompson–Boling Arena are a short five-minute drive away. The helpful staff and location get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 195 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, up to 23 kg per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Covered on-site self-parking (USD 27.31 per day; includes in/out privileges)
    • Covered on-site valet parking (USD 38.24 per night; includes in/out privileges)
    • Wheelchair-accessible van parking on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • 10 meeting rooms
  • Conference space (15670 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Mini fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Mahogany's Restaurant – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20.21 for adults and USD 10.11 for children

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 43.70 per accommodation (may vary based on length of stay)

Parking

  • Covered self-parking costs USD 27.31 per day with in/out privileges
  • Covered valet parking costs USD 38.24 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

Does Crowne Plaza Knoxville Downtown University by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Knoxville Downtown University by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Knoxville Downtown University by IHG?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Crowne Plaza Knoxville Downtown University by IHG?

Yes, cats and dogs are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 43.70 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Crowne Plaza Knoxville Downtown University by IHG?

Yes. Self-parking costs USD 27.31 per day. Valet parking costs USD 38.24 per night.

What are the check-in and check-out times at Crowne Plaza Knoxville Downtown University by IHG?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at Crowne Plaza Knoxville Downtown University by IHG and nearby?

Crowne Plaza Knoxville Downtown University by IHG has an indoor pool and a 24-hour fitness centre.

Are there restaurants at or near Crowne Plaza Knoxville Downtown University by IHG?

Yes, there's an on-site restaurant, Mahogany's Restaurant.

What's the area around Crowne Plaza Knoxville Downtown University by IHG like?

Crowne Plaza Knoxville Downtown University by IHG is in Downtown Knoxville, a short 15-minute walk from University of Tennessee and 8 minutes' walk from Knoxville Convention Center. Travellers give top marks for the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Crowne Plaza Knoxville Downtown University by IHG Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Parking
Bed
Bar
Breakfast
Food
Lobby

What guests liked

  • The property's dining options were convenient, good, and offered a variety of choices within walking distance. (13 reviews)
  • The gym facilities were well-equipped and considered one of the best among property gyms. (9 reviews)
  • Breakfast service was excellent and the food tasted great, with many guests praising the breakfast buffet. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Clean hotel and great location
Traci, 1-night trip

10/10 Exceptional

Wonderful stay!
Alyce, 2-night trip

10/10 Exceptional

Top-notch hotel. Clean and comfortable with a very friendly staff.
John, 1-night trip

10/10 Exceptional

Hotel is always clean, quick check in, and comfortable room.
Elana, 2-night trip

10/10 Exceptional

Great stay in Knoxville.
Kristine, 1-night trip

10/10 Exceptional

Awesome place to stay in downtown Knoxville!
Samuel, 1-night trip

10/10 Exceptional

Great stay all around!
Charles, 1-night trip

8/10 Very good

The hotel has a great location.
Cheryl A, 2-night trip

8/10 Very good

Everything was fine.
Kolten, 1-night trip

10/10 Exceptional

Great place and friendly
Lisa, 1-night trip

10/10 Exceptional

Nice stay!
Rhonda Gail, 1-night trip

10/10 Exceptional

Great
Abby, 1-night trip

10/10 Exceptional

The hotel was beautiful. You can't beat the location right next to Market Square. the staff was all friendly and helpful.
James, 2-night trip

10/10 Exceptional

Clean, good location, friendly staff
Josh, 2-night trip

10/10 Exceptional

Nice property
Kathleen, 1-night trip

8/10 Very good

Great stay in Knoxville! Close enough to everything downtown without being so close you hear everything
Jessica, 1-night trip

10/10 Exceptional

Great location. Plenty of shops, eateries and places to get libations.
Christopher, 1-night trip

8/10 Very good

Nice property.
Brad, 1-night trip

10/10 Exceptional

Everything was very nice ! Food was great ! Room was clean and comfortable
Rebecca, 1-night trip

10/10 Exceptional

Nice hotel in good location

This hotel is very comfortable with friendly and helpful staff. The location is great. Would recommend.
Margaret, 1-night trip

10/10 Exceptional

Location
Kevin, 2-night trip

10/10 Exceptional

The staff were excellent to coordinate the stay for my son's honeymoon night.
Melinda, 1-night trip

10/10 Exceptional

Great hotel

Amazing
Janaria, 2-night trip

10/10 Exceptional

Great location and friendly service
Charles, 1-night trip

10/10 Exceptional

Very clean staff very polite and the prices were affordable on the menu
Elisha, 1-night trip