โฟร์พอยท์ส บาย เชอราตัน สนามบินกรีนสโบโร, กรีนส์โบโร

The employees were really nice. The tv didn’t work. The light didn’t work. Switched rooms, and things were better. No free breakfast anymore though it said it online. The room service menu listed a later time for food but when I called they said no food being served now, too late.

Superb service, excellent value for the price point. Not a high-end, but not as minimal as the "millennial" properties. We stayed for business and the location is great if you need to travel within Triad area. It is an older property but has been fastidiously updated and maintained. Incredibly professional and friendly staff, from front desk to housekeeping.

If I could give this hotel 0 stars I would give it negative stars. Our stay was horrible. Upon arrival I was told my room hadn’t been paid for. I provided my receipt which stated my room had been paid for at this point the lady at the front desk insisted that this meant nothing and said if I didn’t want my card charged again I would need to call Expedia and have them pay them before I could get my keys. So, I spent the next hour sitting in the lobby on hold with Expedia. When I finally get through and they think they have a solution, the lady at the front desk said they still didn’t actually receive the payment and she had already hung up the phone and therefore I needed to call customer service and do this whole process over again. We were going to a concert in an hour so I begged her to give us the keys and just hold my card until I could sort this out. Fast forward to 2 am and I get to my door and the keys won’t work. I go down and explain my problem to the front desk. She said she knew I was locked out because she had deactivated my room herself. The night manager said that I had not been checked in at all and my room still was not paid for so she locked us out. She went further to tell me “this is what you get for buying rooms through a through third parties” and conversed with other workers while I gave her my card for a third time. Needless to say besides the horrible customer service the water ran brown, there were no trash bags, and it smelled. HORRIBLE HOTEL!

It was very comfortable clean and quiet

Room was comfortable, however, there was a terrible odor