4/10 พอใช้
23 มีนาคม 2025
No pride in service
When we arrived there was an amazing front desk gentleman who gelped us check in who was very nice and had a sweet little dog with him. After getting to our room thats when it was obvious they did not upkeep their quality of rooms. The carpet was stained and dingy, the leather couch was gross and had a dingy brown overused look to it. The kitchen was nice untill i stepped on the floor and it grabbed my socks like it had not been cleaned properly. The rooms were nice but jadnt been really cleaned around which means the house keeper is not vacuuming up to par. The entire capret could use a good cleaning. When we called for room sercive the next day they let us know they had to many check outs to assist us and the house keeper was too busy. After that conversation we went down for breakfast which was alright, everything was taking time to restock after the first wave of people. It was not what we expected at all and was discouraging to think about going to another sonesta...
Caleb
Caleb, ทริปกับครอบครัว 2 คืน
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