ไฮแอทรีเจนซี สนามบินซานฟรานซิสโก, เบอร์ลินเกม

On the plus side, the hotel is very close to the airport and has a complimentary shuttle, even during this period of reduced travel. The queen beds were comfortable. But the hotel on the whole leaves an overall impression of being a bit tired and old. For what it is, the prepaid rate we paid seemed high.

Tough to give an accurate review of this property as Covid-19 has everyone locked down. Atrium looked nice and inviting! would Have enjoyed a cocktail there if they weren’t so afraid to poor a drink.

There were crumbs in the office chair and the bathroom towels looked dingy. The gave us a $15 discount.

Rooms were not cleaned

Amazing, though brief. Met all my expectations.

It is a beautiful upper-end chain hotel. Seems like it was refurbished recently. Wish I had stayed a little longer to try the pool and workout room. Room was comfortable. Only thing is the hotel is huge so it was quite a hike to my room. Oh well.

Don’t get me wrong, Hyatt is amazing but this time my room AC wasn’t working on my stay. Parking is a bit expensive so be on the lookout for that. Oh another thing is be on the lookout for a hold on fee for $150 in case there’s damage you may cause. Unless if there’s no damage at all, you’ll get back the $150.

The front desk staff were not very friendly and the cafe/restaurant staff clearly wanted nothing to do with us. The kitchen was out of commission for some reason during out stay and instead of offering us something as a consolation, they told us we just had to buy the prepackaged food from the cafe, which was painfully expensive. 2 small deli meat sandwiches, 2 single-serve bags of chips, and 1 small salad was over $36.00. The white sheets on our bed were stained a bronze/orangey color, as if someone had used the bedsheets to remove their makeup foundation. The TV in our room was broken and the remote control did not work. Again, staff was not friendly and acted inconvenienced by our issues. Hyatt Regencies we've stayed at in the past in other parts of the country were perfectly lovely, but this location does not live up to the brand's reputation and we were severely disappointed, especially considering how much money we paid to stay here. Thanks for making our honeymoon suck, Hyatt Regency San Francisco Airport.

Worst hotel I've ever stayed at around SFO airport. Rude staff Stupid priced food Over pushy house keeping Aweful check-in experience

We arrived late and were given a room with 2 queen beds. The bathroom was not filthy but not that clean either. The toilet was in front of the vanity and covered one whole side so there was nowhere to put toiletries. Very strange set up. We ordered room service and the food was pretty good and arrived quickly.