6/10
The hotel can be forgiven for its basic style, as this is essentially what you already know at the time of booking. The customer service however is completely appalling! The lady that checked us in, absolutely could not care the tiniest about you, and would be so out of her personality to make you feel the smallest bit welcome.....it was pretty shocking, and i'd only really come to expect something similar from a hostile country, not Germany!
Talking of hostile, please be mindful that this hotel is situated right opposite the central train station, and you will be 100% surrounded by very distasteful characters that surround the hotel.....and the atmosphere here because of this is very low. Many groups of hooded men of all backgrounds are standing on every corner, and on an evening, after all the main trains have been and gone, that is literally all you see on the streets.....its an eye opener!
We travelled as a family with a child, and i wouldnt recommend it at all!
Gavin
ทริปกับครอบครัว 2 คืน