ฮอลิเดย์อินน์เอ็กซ์เพรส ดาวน์ทาวน์ชาร์ลสตัน - ย่านการแพทย์

Some staff were friendly, others were not. Condition of the hotel was so-so. Just an average stay, not worth the price we paid.

Melissa, ทริปกับครอบครัว 2 คืน, 7 พ.ค. 2021

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Four years and disappointing visit

My husband and I have been coming to this holiday and since our son started the Citadel for years ago, we have seen it go through a lot of change whether it be with the interiors or exterior of the building and the people who attend the front desk. This past day was very disappointing because our room was not fully cleaned and we noticed the staff was not as attentive as they have been in the past, the young last at the front desk was unkempt and looked as if she had spent the night because she was not in uniform and had little interaction with me about our stay. I’m not sure what has happened but please look into this location since The Citadel is going to be around fir a long time and I would like to let in coming parents know about this Holiday Inn for the future.

Angela, ทริปกับครอบครัว 5 คืน, 5 พ.ค. 2021

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Cheap but not worth it

The people working when we checked in were not friendly. I stayed here a few years ago when you could see the water across the street. Since then buildings have been built, but instead of nicely telling me that, the manager talked to me like I was dumb. Also, we had to get our own towels every day. The sodas in the fridge downstairs were hot. We also had to switch rooms first day because there was a bug on the curtain that I had to kill. Not cool, when I told manager she acted like I only wanted another room because I didn’t have the water view like I did years ago. It is true you get what you pay for. Not worth it. Also it took 30 minutes to check out because she didn’t know how to accept cash in the system. Maybe train your employees better.

Tracy, ทริปกับครอบครัว 3 คืน, 29 เม.ย. 2021

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Opened the door to the hotel room & the balcony door was open. The bed linen had questionable stains. The Front Desk had housekeeping to change the linen

Diametria, เดินทางเพื่อทำธุรกิจ 1 คืน, 21 เม.ย. 2021

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John

Room was dirty. Only gave us 2 towels for 3 nights, had to ask for more. Staff was very nice and let us check-in early. Breakfast everyday was good too. The hotel is receptive to dogs. If you’re traveling around Charleston, this is a good hotel. But it is a 45 minute walk into town, which made us wish we booked in town more.

ทริปกับครอบครัว 3 คืน, 17 เม.ย. 2021

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Great room, front desk personnel friendly. Woulf like to have had a channel guide in the room. Had to go through all the channels since there was no guide

DEBORAH, ทริป 1 คืน, 14 เม.ย. 2021

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Very dirty

The room was dirty. Leftover dog food in room. Trash cans around lobby were overflowing. Two days and no maid service or clean towels. Would never go back here

Robert, ทริปกับครอบครัว 2 คืน, 9 เม.ย. 2021

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Room was not available until after 5:00PM...towels were inadequate...

Patrick, ทริป 1 คืน, 8 เม.ย. 2021

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Room not as clean as we thought it would be.

Room was small and cleanliness left some to be desired. Due to Covid, we thought cleanliness would be a priority. Carpet was dirty and socks were dirty when we walked on it. We have stayed in several Holiday Inn Expresses before and the rooms always seemed to be quite a bit larger.

Jeffrey, ทริปกับครอบครัว 3 คืน, 7 เม.ย. 2021

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They checked someone else into our room

We arrived and found that they wouldn't accept our Hotels.com reservation. After calling Hotels.com the hotel said that we had already checked in, but they did not know who was actually in the room. After 45 minutes of arguing we finally got a room.

Scott, เดินทางเพื่อทำธุรกิจ 4 คืน, 5 เม.ย. 2021

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