Located near a metro station, Sheraton West Des Moines Hotel offers a blend of comfort and convenience. Stay connected with in-room WiFi, unwind at the bar or gym, or take advantage of dry cleaning/laundry services. The helpful staff has left a lasting impression on previous guests.
Mercy Medical Center West Lakes - 3 min drive - 2.8 km
Jordan Creek Town Center - 5 min drive - 5.5 km
Val Air Ballroom - 6 min drive - 8.0 km
Drake University - 10 min drive - 12.9 km
Getting around
Des Moines International Airport (DSM) - 30 min drive
Bus station shuttle (surcharge)
Restaurants
Chick-fil-A - 8 min walk
McDonald's - 6 min walk
Olive Garden - 3 min drive
Cracker Barrel - 16 min walk
Chili's Grill & Bar - 8 min walk
About this property
Sheraton West Des Moines Hotel
When you stay at Sheraton West Des Moines Hotel, you'll be within a 10-minute drive of Jordan Creek Town Center and Drake University. After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, this hotel is within a short drive of Casey's Center. Fellow travellers say great things about the helpful staff.
At a glance
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Hotel size
285 rooms
Arranged over 10 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
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Special check-in instructions
This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
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Pets
Pets allowed (up to 34 kg per pet)*
Service animals welcome
WIFI
Internet
WiFi in public areas*
Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*
LOCAL_PARKING
Parking
On-site self-parking (USD 10.00 per day)
Wheelchair-accessible parking and van parking on site
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Transfers
Bus station shuttle*
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Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast each morning (surcharge)
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
24-hour business centre
Meeting rooms
Conference space (22 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness centre
An indoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
27-inch TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Down duvet
Bed sheets provided
Freshen up
Partially open bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Wireless Internet access (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Food and drink
Fridge (on request)
Microwave (on request)
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Here's the breakdown, no surprises
Optional extras
WiFi is available in guest rooms for USD 5.99 per 24-hour period (rates may vary)
WiFi is available in public areas for USD 5.99 per 24-hour period (rates may vary)
Cooked-to-order breakfast is offered for an extra charge of approximately USD 14 per person
Microwaves are available for an additional charge
Fridges are available for an additional charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self-parking costs USD 10.00 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sheraton West Moines
Sheraton West Moines Hotel
Sheraton West Des Moines
West Des Moines Sheraton
Sheraton West Des Moines
Sheraton West Des Moines Hotel Hotel
Sheraton West Des Moines Hotel West Des Moines
Sheraton West Des Moines Hotel Hotel West Des Moines
Frequently asked questions
Does Sheraton West Des Moines Hotel offer free cancellation for a full refund?
Yes, Sheraton West Des Moines Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton West Des Moines Hotel?
Yes, there's an indoor pool.
Are pets allowed at Sheraton West Des Moines Hotel?
Yes, pets are welcome, with a maximum weight of 34 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton West Des Moines Hotel?
Yes. Self-parking costs USD 10.00 per day.
What are the check-in and check-out times at Sheraton West Des Moines Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Sheraton West Des Moines Hotel and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Sheraton West Des Moines Hotel?
Yes, there's an on-site restaurant.
What's the area around Sheraton West Des Moines Hotel like?
Sheraton West Des Moines Hotel is located a short 16-minute walk from Clive Aquatic Center.
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Sheraton West Des Moines Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Location
Elevator
Refrigerator
Breakfast
Children
Lobby
Microwave
What guests liked
Breakfast was excellent with a wide variety of options and fresh, good quality food. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
6 Aug 2025
A great stay in West Des Moines
From check-in to check-out, everything was just right. Very friendly staff, accommodating house staff. Room was well maintained and comfortable.
Stephen
Stephen, 4-night trip
10/10 Exceptional
4 Jun 2025
Nice hotel, clean and comfortable
Melissa
Melissa, 1-night trip
4/10 Fair
25 Aug 2025
No stay
The hotel is beautiful. I was denied checkin due to a conflict between hotels com and the property.
deveri a
deveri a, 4-night trip
10/10 Exceptional
27 May 2025
Quick and easy…great service and excellent rooms! The beds are marvelous.
James
James, 1-night trip
10/10 Exceptional
7 Sep 2025
I have been visiting this location in west Des Moines Iowa and it has become home away from home for me. The staff are beyond amazing and friendly. My only problem is for some reason I keep getting the the room every time I return which I find very funny. I’m not sure If it’s the only one bedroom suite king size bed they have or they just know me by my frequent visits 😂 over all it’s a great place.
Yokie
Yokie, 2-night trip
10/10 Exceptional
18 Aug 2025
Fair & grandkids
Room was clean and in good condition. Bed was very comfortable. Breakfast was excellent. Food was fresh and good quality. Only negative I can give is that the TV is very small. Otherwise excellent!
Verified traveller
1-night trip
10/10 Exceptional
13 Apr 2025
Best hotel stay
We had an exceptional stay, room was clean
Marcell
Marcell, 1-night trip
10/10 Exceptional
30 Jun 2025
Great hotel, will stay again
Great location, great hotel. Even with 100s of travel baseball kids running around, we couldnt hear them. Nice hotel. Staff was helpful
Christopher
Christopher, 2-night trip
10/10 Exceptional
8 Jun 2025
The West Des Moines Sheraton was an excellent hotel. The room was very clean, well kept, everything worked, and the staff was very friendly and helpful.
Sean
Sean, 1-night trip
10/10 Exceptional
24 May 2025
Great bartenders especially Heather. Room was clean and quiet.
James
James, 1-night trip
10/10 Exceptional
23 Feb 2025
nice place very convenient
Dede
Dede, 4-night trip
10/10 Exceptional
5 Jan 2025
Staff is always friendly, room clean, easy parking. We’d stay here again.
Kristi
Kristi, 1-night trip
10/10 Exceptional
10 Jun 2025
The room was comfortable and quiet. There is only one pair of elevators and we stayed at the hotel during a baseball tournament.
Helen
Helen, 2-night trip
10/10 Exceptional
10 Feb 2025
Fast check in and sooo quiet
shannon
shannon, 1-night trip
6/10 Good
28 Jul 2025
Did not tell where is health club
Charge parking
Setting up parking payment
In a city with no parking probs n 30 min away from airport
Rooms felt very smelly humid
Verified traveller
2-night trip
10/10 Exceptional
28 Apr 2025
The staff was very easy to work with! Matt Glen went above & beyond to have both our roomd close together.
Terry
Terry, 1-night trip
10/10 Exceptional
31 Mar 2025
We stayed at the Sheraton West Des Moines for a convention. Everything was convenient and close. All the staff were very nice.
Jennifer
Jennifer, 2-night trip
10/10 Exceptional
30 Dec 2024
Nice hotel - great lobby
John
John, 1-night trip
8/10 Very good
21 Apr 2025
Nice place to stay. Try to get you with hidden fees.
Bradley
Bradley, 1-night trip
6/10 Good
9 Aug 2025
Having to pay to park. No daily room cleaning service. Both of those are big no’s for me
Jennifer
Jennifer, 2-night trip
10/10 Exceptional
2 Sep 2024
I enjoyed my stay
Jon
Jon, 2-night trip
10/10 Exceptional
16 Mar 2025
Excellent service.
Kay
Kay, 1-night trip
10/10 Exceptional
8 Dec 2024
Nice dinning area
Edmund
Edmund, 2-night trip
10/10 Exceptional
10 Mar 2025
Awesome overall.
Dempster
Dempster, 1-night trip
10/10 Exceptional
23 Dec 2024
Perfect area for proximity of all activities in Des Moines