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pentahotel Brussels City Centre

4.5 star property
Luxury hotel with restaurant, near La Grand Place

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for pentahotel Brussels City Centre

Bar (on property)
Exterior
Bar (on property)
penta Plus Room | Premium bedding, in-room safe, blackout curtains, free WiFi
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Pet-friendly
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Arcade/games room
  • Library

For families (6)

  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Laundry facilities
The price is ฿2,977
฿3,308 total
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for penta Plus Room

penta Plus Room | Premium bedding, in-room safe, blackout curtains, free WiFi

penta Plus Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
Designer toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Penta Junior Suite

Premium bedding, in-room safe, blackout curtains, free WiFi

Penta Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for penta Standard Room

Premium bedding, in-room safe, blackout curtains, free WiFi

penta Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for penta Single Room

Premium bedding, in-room safe, blackout curtains, free WiFi

penta Single Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
Designer toiletries
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

Citybox Brussels

Pet-friendly
Free WiFi
24/7 front desk
8.6 out of 10, Excellent, (287)
The price is ฿2,097
฿2,375 total
includes taxes & fees
6 Jan - 7 Jan 2025
Citybox Brussels
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About the area

Map
Chaussee De Charleroi 38, Brussels, 1060

What's nearby

  • Avenue Louise - 4 min walk
  • Place du Grand Sablon - 16 min walk
  • Royal Palace of Brussels - 4 min drive
  • Manneken Pis Statue - 6 min drive
  • La Grand Place - 6 min drive

Getting around

  • Brussels Airport (BRU) - 22 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 47 min drive
  • Antwerp (ANR-Antwerp Intl.) - 49 min drive
  • Brussels-Chapel Station - 18 min walk
  • Brussels-Luxembourg Station - 21 min walk
  • Brussels (ZYR-Brussels Midi Train Station) - 21 min walk
  • Faider Tram Stop - 2 min walk
  • Stéphanie Tram Stop - 3 min walk
  • Janson Tram Stop - 7 min walk

Restaurants

  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬3 min walk
  • ‪Le Prince - ‬1 min walk
  • ‪Ciao Bella - ‬3 min walk
  • ‪Stella - ‬1 min walk
  • ‪Loui Bar & Restaurant - ‬3 min walk

About this property

pentahotel Brussels City Centre

At pentahotel Brussels City Centre, you'll be within a 10-minute drive of La Grand Place and Avenue Louise. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Pentalounge, which serves Modern European cuisine and is open for breakfast, lunch and dinner. This luxurious hotel is also within a short drive of Tour & Taxis and Brussels Christmas Market. Fellow travellers say great things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Faider Tram Stop is steps away and Stéphanie Tram Stop is 3 minutes.

Languages

Arabic, Dutch, English, French, German, Romanian, Russian, Spanish, Turkish

At a glance

DONE

Hotel size

    • 202 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, up to 20 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 25 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms
  • Computer station
  • Conference space (3261 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • Arcade/games room
  • Vegetarian dining options
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Fridge
  • Freezer
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Pentalounge – This restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 25 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.24 per room, per night

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 14 for children
  • Hosted evening meal costs EUR 55

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self-parking costs EUR 25 per day
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

Frequently asked questions

Does pentahotel Brussels City Centre offer free cancellation for a full refund?
Yes, pentahotel Brussels City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at pentahotel Brussels City Centre?
Yes, dogs are welcome, with a maximum weight of 20 kg per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at pentahotel Brussels City Centre?
Yes. Self-parking costs EUR 25 per day. Electric car charging is available.
What are the check-in and check-out times at pentahotel Brussels City Centre?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at pentahotel Brussels City Centre?
No, this hotel doesn't have a casino, but Grand Casino Brussels (8-min drive) is nearby.
What is there to do at pentahotel Brussels City Centre and nearby?
Pentahotel Brussels City Centre has a 24-hour fitness centre and an arcade.
Are there restaurants at or near pentahotel Brussels City Centre?
Yes, Pentalounge offers Modern European cuisine.
What's the area around pentahotel Brussels City Centre like?
Pentahotel Brussels City Centre is in Sint-Gillis, a short 2-minute walk from Faider Tram Stop and 4 minutes' walk from Avenue Louise. Travellers say that the hotel is in a great location.

pentahotel Brussels City Centre Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Madonna, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel and great location for visiting the city, also great bar in the hotel
Hannah, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Vibes
Great hotel. Really great vibe in the integrated lounge/bar reception area. Rooms are generally very good - avoid small single rooms if you can.
It's a Good Thing, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant
Hotel was great. Pleasure to stay in. Staff brilliant if I’m coming back would stay again. Bar on site. Good food too.
Nicholas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Byeongchul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

STANLY, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Shado Junior, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Wonderful staff. Lack of hot water utter sadness.
Originally we were given a room immediately outside the elevators. We requested a change since we are both light sleepers and were giving a room on a higher floor and as far from the elevators as possible. The room also had a king bed and was much bigger. Wild that the same room types are so varied. Check-in or anything at the reception/bar was soooo slow. But the staff were above and beyond nice and helpful. The hot water was not working the second night - absolute disappointment while sick and freezing. TERRIBLE. Disappointment for such a nice hotel to be a let down in this way. The restaurant and bar were a great spot to hang out. The food was inedible though. The Korean chicken bites were rubbery and pink inside - did not eat. Drinks were great and well priced.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

Terrible customer service
When I booked this hotel I accidentally entered the wrong date for my stay. As soon as the confirmation came through I noticed the mistake and attempted to get it moved to the new date. They point blank refused and I lost the money for my booking of two rooms.
A, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel provided a smooth and efficient check-in experience, and the room was clean and well-maintained. However, there was significant traffic noise, which could be disruptive for light sleepers. Although the booking mentioned free bottled water, there was none provided in the room. You get to get it from the drinking water tap in the lobby. Additionally, I was quite disappointed with the staff's behavior. When we checked-in the carpet was wet and when we informed the receptionist, I was told that there is no room service to take care of the same. The booking mentioned that toothbrushes and toothpaste were available (upon request) and bathroom slippers, but when I inquired about it, the receptionist not only refused but did so in an unprofessional, rude and dismissive manner. This was not the level of service I expected. I hope the management takes these issues seriously to improve the guest experience.
Aruna, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wide selection of food at breakfast. Decoration nice. Staff very friendly and helpful. The only thing to consider is the noise from the street that can keep you awake at night. It’s Eco-friendly so you won’t get housekeeping during your stay.
Katya, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Simon, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Jessica, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel in excellent location close to everything: shopping, restaurants, subway station, walking distance to major sights. Large rooms with comfortable beds and blackout curtains. Great hotel amenities. Stayed for 2 nights and had dinner at the hotel’s restaurant on both nights. Bonus: the reception doubles up as a bar!
Irina, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Graham, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lolita, 3-night trip
Verified Hotels.com guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
The hotel is just a few minutes (about 2-3 minutes) walk to the tram line which we took to get us to Louiza/ Louise Metro. The room is clean, bed is spacious and comfortable to sleep on. Despite the few hours of sleep that we had during our first 2 nights, we felt well-rested in the morning ready for the day's sight-seeing. Breakfast is perfect for us! I particularly love the yogurt😊. The staff are polite, courteous and helpful with our queries.
Ann Marie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel and service
Elizabeth, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Gina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wow. LOVE this property. Location, staff, area. All just simply wonderful #tomorrowland stay for this one and they really accommodated us!! Can't wait to stay again.
Ernie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Comfortable stay in Brussels that was easily accessibly by transit with cafes and restaurants nearby
Cindy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bar and lobby area is good
stephane, 4-night business trip
Verified Expedia guest review