6/10 ดี
13 พ.ค. 2025
Desperate need of work-rundown and falling apart.
The service is always amazing. From the valet to the front desk to housekeeping. Amazing, friendly and helpful!
BUT wow, this hotel needs some serious work! The beds are AWFUL! We had to change rooms due to the bed being broken just to be moved to a crooked, squeaky uncomfortable bed. Awful!
The air conditioning was as so loud… there was a LOUD banging every 20 mins that kept us up all night.
The room is in serious need of attention. Nightstand falling apart. Bathroom rusted and faucet coming out of the wall.
The hallways are horrible and desperately need attention. The carpet is torn and buckling everywhere. The ice machine was broken but on our floor so had to travel to another floor.
We come to NOLA to visit family twice a year for four to five nights each time and would love to stay here due to convenience and being on the lake, but will have to find another option, unfortunately.
I can’t believe the Saints athletes stay here. Hopefully they have upgraded beds and rooms!
Diane
Diane, ทริป 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว