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i am very amazed how very welcoming all the staff are. There was a problem on my first dinner in he hotel, and the front desk staff willingly and nicely solve the dispute. "kudos'' to all the wonderful staff of Hyatt Place for job well done. Room cleaning and supplies......excellent !!!!!

Reception staff were not welcoming or polite at all. The room was very small considering we were three adults. Sofa bed was horrible and took majority of the space in the room. It was hard to walk around in the room. We were not impressed considering it was Hyatt brand and was expecting a good service/choice of room. The breakfast was very boring and tasteless and it was the same thing everyday. I would not stay here again. Much better other hotel options available around same area. The cleaners were very friendly and nice. I want to give a BIG THANK YOU to ZEESHAN who worked at the breakfast area was super friendly and great guy. He looked after us well during breakfast time. Metro was 5-7 min walk that’s the only good thing about this hotel.

We were in this hotel for 4 days and here is the highs and low; Service was great, staff were very helpful, breakfast was very nice, room was large, clean and comfortable. Location was fine and we had no issue to go around on our own. On the low side, the room suppose to be non-smoking but apparently the previous guests didn't follow the rules and it was smelly. The windows were locked and we couldn't get fresh air. Overall, we will go to this hotel again in our next trip.

Very nice Hotel , Clean & big rooms , good service , good breakfast with a huge spread , excellent location , 2 metro stations ( Al rigga & Union station) at a walking distance of about 7-10 mins . lot of eateries around .This hotel is on Al Maktoum Road near Fish Roundabout opposite Al Ghurair mall . 15 mins from the Airport.Taxis easily available .

Location was great...good staff and helpful

Overall very good hotel with economic prices.

This is a Excellent hotel, It is advertised as a 4* BUT its definitely a 5* hotel. The service, breakfast, house keeping, everything was 10/10. Big thanks to Mr Faraz who upgraded my room to a suite and really looked after us, a very nice gentleman. Also Many thanks to Mr Sadiq who was 24 hours always taking care of us anything we needed. Really this is a amazing hotel with Excellent Breakfast too!! Would 100% recommend for anyone to book!!

I stay at Hyatt properties around the world and this was one of the more timid properties they have. To start with, it's in the 'Deira' neighborhood but is promoted as Al Wasl district ( that confuses taxi drivers). There was some very visible lack of cleaning in the rooms and that was a bit disappointing - the toilet seats had splash marks, strands of hair from previous guest and the bedsheet had a stain right next to the pillow. It's an OK hotel if you want something in the heart of the trading district and close to a metro station. If you are looking for super luxury or something classier in Dubai - this isn't a good choice. The staff was quite helpful especially Akriti during check in.

I highly recommend this hotel. Very clean and staff were friendly. One in particular stood out, Mary Ann from the restaurant is very efficient and attentive. I would love to stay at this hotel again in the future. 5 minute walk to the metro station.

Excellent service, amazing breakfast buffet, nice size room with comfy beds