Fantastic stay. Wonderful staff. Delicious breakfast. Very clean rooms. Only con was only 2 very thin uncomfortable pillows in the room.
Front desk staff so helpful to arrange taxis to get to and from Kiroro.
The hotel is situated in a very convenient location, just a few minutes walk from the canal and the famous shopping street. Though it’s small, it’s very cozy and clean. I definitely will stay here again if I go to Otaru in the future.