The hotel was huge and full of facilities. Special thanked to all buggy drivers, Chinky, Bew & Bow from front office. They were so friendly and polite. Only a disappointment was the service at the beach club. Staff were inattentive and not knowledgeable for the information they should know such as the outlet promotion or dining package. We were overcharged when we ordered the item from the dining package we paid for but staff served it from the excluded item without telling us.